How to Earn Money On FixYa

In order to earn money on FixYa, you must first qualify, by reaching the Wiz or Guru rank, then apply and be approved as a Premium Expert. For information on how to apply, please view this Tip I wrote previously, as well as this Tip which discusses our criteria for approval.

Once you have been approved as a Premium Expert, you will notice some changes on your My Expertise page. First, there will be a banner regarding your preferred method of payment. Click on this banner and select how you would like to be paid. There will also be a module on the upper right of your My Expertise page called My Live Chat Status, as well as a link to your Account Statements.

Answering Chats
If you would like to do a Live Chat, where you assist the customer using an IM system, check the "Available" option on your My Live Chat Status module. Then, as long as you are on FixYa, you will receive a pop up to alert you to any available Chats in your Areas of Expertise. Please make sure you have enough time to do a Chat (up to an hour or more) and that you only assist one customer at a time.

Answering Premium Questions
Premiums can be found at the top of your My Expertise page with buttons marked $3, $4, and $6. Please view this Tip to see more info about Premiums.

Keeping track of your earnings
If your Premium Solution or Live Chat Assistance is "Accepted" by the customer, you will be credited the amount on the button (for Premiums) or between $6-$10 (for Live Chats). You can keep track of all the Premiums/Live Chats you have done by clicking on "Account Statements" (also referred to as your Ledger). One note about that- if something older than 7 days is still marked as Pending, then it has Auto Closed and another Expert received credit.

Getting paid
At the end of each month, FixYa audits Experts' accounts. If you have earned $50 or more, your account begins processing. For more info about FixYa's payment policies and schedule, please view the Experts' FAQ section on payments.

Feel free to email me if you have any general questions about FixYa's payment policies.

For any specific inquiries regarding your earnings, please email experts@fixya.com.

Lauren
FixYa Community Manager
lauren@fixya.com