Tip & How-To about Miscellaneous

Google your questions first!!!

GOOGLE YOUR QUESTIONS BEFORE ASKING FIXYA!!!!

Far too many of the questions asked here can be answered by a simple Google search.
We end up wasting our time instead of answering the stuff that's hard to figure out.

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Just set up Alexa a couple days ago but so far am a bit disappointed. Seems quite a few questions I ask she doesn't know how to answer. Do I need to link a Google account? Questions are basic.


It is a Amazon device that at the moment is not as good as Google at answering questions
you may need to think of different ways to ask the question to get the answer
so attaching a Google account won't make Alexa any better at answering questions as she still gets her answers from Amazon

Jan 09, 2017 | Google Computers & Internet

1 Answer

Why does FixYa hijack search results?


When you ask, search or find questions-answers on fixya, often you are given 'recommended' answers if no expert has directly answered question before.
Same with searches.
When google-searching a product, and fixya appears as first-page result on google, then that often means there are no other resources available on internet ... and fixya might have posted that product without any resources to offer ... possibly hoping that new expert will join and offer explanation.
But then you can post question on fixya, and expert might have found resources ... or maybe not... for example, really old products, discontinued products, may not have any information available. Other times, companies rename a product so they appear to offer a unique item with intention of making comparison shopping more difficult... that's why a clear description of product and problem are important when asking a question.
When asking question on fixya, best results when full information is given, including age of product, name and brand and model of product, photo or video of product, full detailed explanation of problem, and what has been tried so far to resolve problem.... this information can quickly tell expert what the issue is, and how to best resolve problem ... if possible. Obviously, some things can't be fixed, and nobody is expert in everything.
For example, just asking for a manual without giving product description will often lead to unanswered or incorrectly answered question.
It's also possible that fixya truncates the question so expert cannot see whole question. At least one person reported that his/her question was chopped off, and so expert was trying to answer different question than person wanted.
The experts here provide genuine service to folks ... and we know this from periodic feedback arriving from people who asked questions.
You could join and become welcome expert also. Especially if you have knowledge and resources on copiers, printers, TVs, automobile repair, appliance repair, websites, etc etc. The actual categories offered are extensive.
Gene

Jul 29, 2013 | Brother Office Equipment & Supplies

1 Answer

How do you answer questions that appear in the Search section of the iPhone app? There are some that definitely have alternative answers that the user may appreciate. I just don't see the "solve it" b


I can't remember exactly how I started answering questions.
1) You can contact fixya. Do a google seach for 'contact fixya?'
Here is long answer:
2) I think I began in the following way: Down at bottom of page are categories, example such as computers and electronics.
Select a category and a page comes up with subset of topics.
Click on one of those subsets, and another page comes up showing more specific list of products, with 'problems/solutions.'
Select problems. And a list of problems comes up, and these are usually dated, and not the current list of problems.
Click one of the problems:
Start answering these problems, and fixya monitors the quality of answers.
3) At some point I discovered 'My Home' page by clicking on my sign-in name at top right corner of page.
Was it always there? Maybe, and I just didn't notice.
Currently, I click on my name to arrive at 'My Home'
And the My Home link appears on left side of page short ways down from top of page.
My Home is evidently unique to my IP address, and sign in.
Maybe you have that page already.
Below link for My Home is link for Answer, My products, My Friends.
I click on Answer link and expanded menu appears with general topic categories. And a full list of current questions appears.
Or click on a topic from the expanded menu, and list of current questions appears about the specific topic.
Click on any question to read the question, and below question is answer box where you answer current question.
Many times the questions are posted under products that have nothing to do with the question. For example automotive questions posted under water heaters. etc
I do not control what questions are filtered to my IP address, but am reasonably certain that I see a selected number of questions asked under that category.
4) How do you find a specific question that was asked and answered before, so that you can add a comment?
Contact fixya?
Otherwise, I don't know. Unless you google search the exact same question, and the link at fixya shows up in the search parameter, and then you can add a comment.
5) Add a webpage to your website that is titled exactly like the question, and maybe google will link to that page.

Oct 03, 2012 | Computers & Internet

2 Answers

This is Joyce Schafer aka moszka1940@gmail.com I've been asking..several times...I can't get into my gmail..I believe a Mr. Aji was supposed to be helping me???


Hello Ms. Schafer.

I am unsure who Mr. Aji is? My name is Kandi Cook and I am an Expert on Fixya. I would be happy to help you with your sign in problem with Gmail. In order to help you, I have a few questions that I need to ask. If you use the comment or reply link next to your question on Fixya to answer my questions we should be able to solve this fairly quickly. You can also connect with me directly by searching for my Expert name which is kndkcook.

What happens when you try to sign in to Gmail? is this a password issue?

Oct 05, 2011 | Google Gmail

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