Tip & How-To about Building Materials
My opener was flaky- intermittently going on and off. I could bang it and it would do the same thing so this suggested a loose connection somewhere. This wasn't a unit with the battery backup.
Safety note- don't take apart unless you first unplug the entire unit!!! I took it apart and there were two circuit boards- a logic board and a power supply board (latter was smaller of the two). I took out the power supply board and examined the solder joints on the back. I found one that was cracked (this soldered a connector pin), and another that looked like it wasn't good (not shiny). I resoldered and this fixed the problem.
Another time my wall control acted up (this has the IR sensor and buttons). There is not much room around the screws on the backside for connecting the wires. One of the wires was a little long and shorting out to a nearby component.
Hope this helps someone with similar problems.
Posted by avhjr on
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Unfortunately the Zen Xtra was designed poorly and this problem tends to happen sometime along the life of the product. As you suspected, the problem is the solder joint and the only solution is to open the player and resolder it yourself. As long as you are careful, you shouldn't have any problems. The hardest part is trying to get the thing back together after you took it apart: Just be sure not to loose any of the pieces. Detailed instructions with photos are located here:
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