- Tell us the product manufacturer and the model number. We can't help you if we don't know what device you are using.
- Don't ask questions about passwords you cannot remember. There is NO WAY we can provide you with the password that you created. Your device will most likely have to be reset back to its factory "out of the box" settings by the store where you bought your device.
- Read the instructions and manuals that came with your device. Yes, I know those manuals may not be very exciting to read, but they contain a lot of valuable information about your device that you should know. AND...you might find out that your device has some great features you never knew about.
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