Tip & How-To about Sony Playstation 3 (PS3) Console

Solution For: Can't login to Playstation Network (PSN) getting an error code like 80710092

I periodically get an issue that I can't log into my PS3 PSN account. It provides back an error code like 80710092.

https://support.us.playstation.com/app/answers/detail/a_id/3933/~/80710092%3A-issue-connecting-online

I noticed this happens whenever hacker groups seem to be going after Sony with Denial of Service (DOS) attack.

You go to Sony's web site and it says all there services are up.
https://status.playstation.com/en-us/

So what the heck?

The advice provided is to reboot your modem ... wait 3 minutes ... for me this did not help

Here is my theory and my fix ... hopefully it helps you

When Sony is getting attacked it has to protect itself to keep its services up so it has software at its firewall to try to automatically detect hackers and block them from getting in. Unfortunately, this software is not fool proof. Sometimes legitimate customers are trying to get in with repetitive retries and they are flagging us as hackers in the DOS account. Bottom line is that our IP addresses are all blocked in their firewall so that they can keep their service up.

So net result, you cant get in in but many of your friends still can.

Solution: Get a new IP address. Unfortunately, the technique for achieving this varies by internet service provider and technology.

My advice:
(1) Go to this site to determine your real IP address that is being blocked.
http://www.whatsmyrealip.com/

(2) You need to get this changed.

(3) Options:
- Call your Internet service provider to get them to reset
- Unplug your modem for an period of time (might be 3 minutes, 10 minutes, 30 minutes ... this varies by service provider)
- Log into your modem and release your IP address and renew it (you need to be a bit technical for this one and have the admin password to your modem)

(4) Once completed, you can go to this site to make sure that the address is changed.
If different you should be good to go.
http://www.whatsmyrealip.com/

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2 Answers

what means 80710092 error code?


hi there,
not sure if you have solved this problem already, but the error code is related to the playstation network and not been able to connect to it for whatever reason(there could be many). I've attached a link below to try and solve the problem for you(if you already have not done so. Thanks.

Tutorial on How to Fix PS3 Error 80710092 eHow

Aug 24, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

80710092


/ERROR 80710092
-ISSUE CONNECTING ONLINE
-Cannot connect to the interent or PlayStation Network. This may be caused by scheduled maintenance or issues with your internet connection
-TO FIX
1. Turn off your PS3, your router, your modem, etc.
2. Let everything stand turned for at least one minute.
3. Turn on you router/modem and wait for full power up (i.e. All lights lit)
4. Turn on your PS3 and try to access PSN

Aug 24, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

I keep getting an error code of 8002314A as i try to finish the set up for an account on PSN. I dont know what this code means or how to fix it. Please help.


This error code means the data on the Playstation Store may be corrupted. Try logging out and then logging back in. If this doesn't help, you'll have to contact Playstation directly to resolve the issue

Jun 04, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

trying to make a psn id because i just bought a ps3, i keep getting a 8002314A error


This error code means the data on the Playstation Store may be corrupted. Try logging out and then logging back in. If this doesn't help, you'll have to contact Playstation directly to resolve the issue.

Jun 02, 2011 | Video Game Consoles & Games

1 Answer

I cant sign in to my PSN


Hello =)

80710092: You have lost connection with the Playstation network.

Mar 21, 2009 | Sony Playstation 3 (PS3) Console

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