Tip & How-To about Apple iPhone Cell Phones

IPhone Screen Damage Repair Official Guide

Screen Damage

Accidents happen. Sometimes a screen can get cracked or shattered. We're here to help.

Request iPhone service

You can mail us your iPhone, make an appointment with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.

How long will it take?

Service at an Apple Retail Store is normally completed on the day of your appointment. If you send in your iPhone for service, you'll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.

How much does iPhone screen repair cost?

Repair and replacement costs depend on your iPhone model and your AppleCare coverage.
When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty cost. We'll charge this amount if your iPhone has additional damage and is eligible for out-of-warranty service. If your iPhone has no damage other than the screen, we'll charge the amount below. Learn more.
iPhone 6: $109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn't covered under the Apple One Year Limited Warranty.

Have AppleCare+?

AppleCare+ covers two incidents of accidental damage with a $79 service fee. You can also use our Express Replacement Service to get a replacement even before sending us your iPhone. You can check if you have AppleCare+ by entering your iPhone serial number.
Make sure you back up your iPhone before you send it to Apple or bring it to an Apple Retail Store.

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1 Answer

shattered screen


The manufacturer does not cover accidental damage, but we have recently instituted a new program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period), and for a reasonable fee we will ship a working replacement. This price covers shipping both ways, and for replacement of the exact same tablet model only. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.
Support FAQ
Contact us at Company Contact us to setup your request.

Apr 04, 2014 | Kocaso M1063 10.1 Android 4.1 Tablet PC...

1 Answer

i dropped my iphone 3gs and it wont turn on now the screen is not shattered and the phone has no visible damage as it was in a imesh hard case, i have tried plugging it in to the main socket and the computer but nothing happens i have tried resetting by holding the relevant buttons still nothing please help


could of popped the battery off inside they only clipped on to the board. and if the battery has been change sometimes they don't put the retaining screw plate back on, same with other cables inside they just clipped to the board. you will need to open the phone up to see.

Jan 01, 2018 | Cell Phones

3 Answers

I dropped my iPhone and the screen is shattered. I don't want to pay for another phone. What should I do? The screen is cracked only at the top so it is still usable, although I'd rather have it fixed.


somebody has to open the iPhone and replace the part. The cheapest way is to do it your self and you should get aways with around $70. The part is available on ebay. If you want to pay to have a service do it for you there are third party iPhone Screen Repair Services. To try to do it yourself, here's a iPhone Repair guide on how to disassemble an iPhone. As you can see from the guide, this is not quite that easy. Maybe a tech savvy friend can do it for you.

Sep 23, 2010 | Apple iPhone Smartphone

3 Answers

Shattered screen on 3G iPhone. Looking to get it repaired


Do not go to some one who says i can fix or i fix, get your iPhone 3G Shattered Screen Replaced at Dr. Cell Phone, the innovators of the cell phone repair industry.
They offer both Walk-in Repairs at all their locations and Expedited Mail-in Repair Services.
No Other Repair Company comes close to Dr. Cell Phone Repairs.

Oct 02, 2008 | Lands Phones

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