Tip & How-To about Sharp Office Equipment & Supplies

How To Enable SMTP SSL Port on Sharp Network Scanner

From time to time I will get an odd error when setting up scanning to email on a Sharp copier that says:

(SMTP-SSL) Port is disabled. Consult your system admin.



I'll admit, this error had me puzzled the first few times I saw it, and I thought the problem was within the router, not in the Sharp printer. The first time I saw the error I worked around it and used an SMTP server that didn't require SSL. Since those servers are becoming more and more difficult to find lately, I decided to figure out why this error was being generated by my copiers. The solution was simpler that I originally thought it would be. It was in an area of the web interface that we technicians don't normally fumble around in, the security settings.

The Solution

If you're getting the "(SMTP-SSL)Port is disabled. Consult your system admin." error, here is the quick fix. Before we get started you'll need to know the Sharp copier's IP address. I'll assume you already know how to get into the web GUI if you're setting up scan to email, but if you don't know the IP address of the copier you can print a NIC page with this information on it.
Here is a YouTube video(with my monotone voice-over) on how to run through the procedure described below:


1. From the Sharp's IP accessed web interface first login as an administrator by clicking Login at the top right corner. The default administrator password is "admin" by default.


2. Next, click Security Settings at the bottom of the left menu, then click Port Control underneath Security Settings.


3. Scroll down on the Port Control page to find the Client Port area, then look for the SMTP-SSL option, enable it, then click submit at the bottom of the page.


At this point you should be able to scan to email with an SMTP server that requires SSL. I'm not sure why this port setting is disabled from time to time, but at least it's a quick fix.

To verify your connection to the SMTP server click Network Settings on the left menu.

Scroll down to the SMTP section, and click Execute on the connection test. A popup will ask if you want to run the test with the displayed DNS servers, say OK, then you should have your successful reply.

In conclusion, this is a rare issue, but has a simple solution. If you'd like to lease a copier in Houston just request a quote or contact me. I'll get you fixed up quickly and I'll match or beat any price you've been given on a Sharp copier.

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1 Answer

brother MFC7340 scan to gmail


Try reading your Brother scanner manual and it will tell you how to set up whatever email account you plan to use to email your scans.The Gmail settings you probably need are these:

For SMTP Outgoing Mail (SMTP) Server - requires TLS or SSL:
smtp.gmail.com
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Server timeouts Greater than 1 minute, we recommend 5
Full Name or Display Name: [your name]
Account Name or User Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address (user...@gmail.com or username@your_domain.com)
Password: your Gmail password

Hope It's resolve all Your Printer Problem,
Or

Still having Problem Then follow Us For Brother Printer Support

Mar 06, 2014 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

I would like to scan a color picture and send it to my e-mail address. What are the exact steps to do this.




Type the machine ip adress on the adress bar of the machine and hit enter.
Then the machine webpage will appear



1. Click the Network Settings link, login asadmin, username is admin and password is also admin and click the Services Settings link.




2. Use the SMTP server IP addresses in the Primary andSecondary Server fields rather than the server names.


3. Verify if the mail server is using the default SMTP portof 25. If it is not, then change the Port Number to match the server. Port 587is a commonly used port if authentication is required.


4. The Reply Email Address must be a valid local emailaddress for some mail servers or messages will be discarded. If using a Reply Email Address like: noreply@whatever.comor scanner@whatever.com confirm that the email address actually exists.


5. If the server is running SSL (GMail uses SSL) for bettersecurity, check the box next to Enable SSL. Click here for instructions on how to setup scan to GMail.


6. Leave the User Name and Password blank temporarily andperform the Connection Test. A successful response will verify that the serveris really a valid SMTP mail server.




The following should be performed byan I.T. person

Mail server settings

1.Createa new user account and password for the mfp on the mail server this useraccount name , the name set in the mfp

Apr 08, 2011 | Sharp MX-2700N Color Copier

1 Answer

Ricoh 1232c scan to email SSL issue


no work around for machine. you can scan to a folder on the network, than attach your doc to an email. only way to do it on a ssl.

Mar 24, 2010 | Ricoh Aficio 1232C Color Copier

1 Answer

The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D


You want to use these settings to  configure a mail client for yahoo:

Incoming mail server settings
POP server: plus.pop.mail.yahoo.com
Use SSL
Port: 995

Outgoing mail server (SMTP) settings
SMTP server: plus.smtp.mail.yahoo.com
Use SSL
Port: 465 (or 587 if your ISP is blocking 465)

And, of course, you also need to put in:
Username (yahoo login username)
Email Address
Password (yahoo password)

Good luck!

Mar 20, 2010 | Yahoo Mail

2 Answers

setting up existing e-mail onto new pc.


wel smtp is your outgoing mail provider.

example.

email account kpn
internet account kpn

correct settings:
pop.kpn.nl
smtp.kpn.nl

email account kpn
internet acount xs4all.

this is the correct settings:

pop.kpn.nl with correct username and password
smtp.xs4all.nl

as you see you have to take the smtp address of your internet ADSL provider.

good luck.

Dec 06, 2007 | Computers & Internet

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