Tip & How-To about Panasonic KX-T7453 Corded Phone

How to change a Personal Greeting and a Custom Service Menu

To change a Personal Greeting:

Press INTERCOM, 165, #6, *998, 5, 1

To change Custom Service Menu:

Press INTERCOM, 165, #6, *998, 5, 4


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2 Answers

HOW DO I CHANGE THE GREETING ON A KX-T7453 PANASONIC CORDED PHONE?


The KX-T7453 phone does not have a message function, you may have an associated voicemail on your system. Try dialing (on the intercom) extension 165 if you do not have a voicemail button. Are you trying to change the greeting for your individual phone or the main greeting people hear when they call your company?
This gets a lot more complicated and you should contact your vendor.

Dec 24, 2014 | Panasonic KX-T7453 Corded Phone

1 Answer

Panasonic KX T7433 - I need to change the night mode message howevern when I select intercom 165 or intercom greeting and change the message I am unable to select the new message as the new night mode option. How can I ensure that the new message I make is selected as our new night mode selection?


It's only that simple if you have a guide to what Custom Service or greeting plays now. When the system moves from Day to Night mode, the installer assigns a menu that plays. You can change it if you know which one. If you don't get the right one, there would be 98 other custom service and 31 other Company messages that you could record to and they'll never play.

Carl

Aug 23, 2011 | Panasonic KX-T7433B Corded Phone

1 Answer

I have a Panasonic KX-T7636 phone system. We have a new receptionist and want to change the main menu greeting so that one of the options is "press zero for (new assistant)" instead of the old assistant's name. She was able to change her personal voicemailbox greeting so when you do press zero it has her greeting. How do I change the main greeting?


You have a Panasonic 7636 PHONE. The system is either a TDA/TDE or NCP. The Voice Mail system is either embedded or a TVA and it comes with a set of instructions. Custom service announcements and company greetings are administered from the message manager's mailbox 998. Check your original installation notes and documentation for how to do that.

Carl

Jul 08, 2011 | Panasonic KX-T7636-B Corded Phone

1 Answer

Hi there, my business uses Panasonic KX-T7431 Digital Super Hybrid System and we have several lines. when nobody is available to take the call it goes directly to a company message stating are names and extensions, then the client keys in the appropriate extension. My question is, how do i change that message, (all extensions are different and additional employees need to be mentioned). Please help! we have been trying to troubleshoot this all day and cant seem to find the appropriate option to go about changing that introduction message! thank you


The introduction message is usually setup as a custom service menu. You need to determine if this is the case by logging into the message managers mailbox and listening to find the current greeting. To log into the message manager mailbox, call voicemail, dial #6 then *98(for 2 digit mailboxes) or *998(for 3 digit mailboxes) or *9998(for 4 digit mailboxes), enter password followed by #. Once in the message managers mailbox, press 5 to record messages. Your introduction message could be the company greeting or a custom service menu. Press 1 for the company greeting and follow the prompts to listen to the greeting. Press 3 for the custom service menu, then enter the custom service number 1-100( in your case start with 1 until you find the current introduction message) and follow the prompts to listen to the message. Once you have found the current introduction message record your new message and save.

Dec 28, 2010 | Panasonic KX-T7431 Corded Phone

1 Answer

The automated recording that comes on when the lines are full needs to be changed and the recording of an employees name on the directory needs to be changed. I have already changed the display name on the phone but I now need help with the actual recording that says the person's name on the extension as well as the greeting.


The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

Apr 06, 2010 | NorStar M7310 Corded Phone

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