Tip & How-To about HP Office Equipment & Supplies

49.*** error

If you notice an error 49.*** on the printer's screen, follow these steps to reset your printer and get you printing again. First, turn off the printer. Second, Go to the print queue on the computer (this assumes you have full access to the queue, admin rights). Clear the most current print job in the queue. Note: The print job may be one of two things: A pdf file or an attachment opened from inside your email program. If the print job was from an email, do the following - Save the documant locally to your hard drive, open it from that location and try to print again, but only after you have completed the rest of the steps below. Also, I've noticed that most of the time the computer's operating system is Windows 7 and above. Microsoft and HP have not provided any support to this problem as yet. Third, once the print job has cleared the queue (this can take a few minutes), go to the printer and turn it back on. If you have other jobs pending they may print once the printer has come up to the "Ready" screen and has completed it's handshake with the network or USB connection. That should at least get you printing again without having to place a service call! I hope this helps. If you are in the San Diego County area visit our website www.docuflowsolutions.com and give us a call. We are here to help.

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laserjet 2605 49 error


Error 49 is a firmware error. Try following these steps:

1. Press CANCEL JOB to clear the print job from the printer memory. 2. Turn the printer off, and then turn the printer on. You can try reprinting the job to see if it was a temporary error. 3. If error persists, try printing a job from a different software application. If the alternate job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or certainprint job, try upgrading the printer driver and / or firmware.) 4. If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or printer. Turn the printer off and delete the print queue. Then reboot printer AND computer, reconnect cables, and try printing again. 6. Remove all EIO devices from the printer (JetDirect cards, hard drives, etc.). If 49 error goes away, turn printer off, re-install EIO devices one at a time, and reboot printer each time to determine which EIO device is failing. 7. If printing still fails with all EIO devices removed, remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM-- printer won't function without this installed.) Turn the printer on with DIMMS missing. If the error no longer exists, install each DIMM one at a time, turn printer on, test printer. Replace a DIMM if you determine that it causes the error. 8. Remember to reconnect all cables that connect the printer to the network or computer. 9. If the error persists, replace the firmware DIMM. 10. If error persists, replace the formatter.

Mar 10, 2014 | HP LaserJet 2605dn Printer

1 Answer

HP4550 - 49.00FF service error


Turn off the RAM disk on the printer.

Follow these steps:

Troubleshooting steps

1.
Verify that the formatter light is blinking or steady. If the formatter is blinking, it is functioning properly and probably does not need to be replaced. If the formatter light is not blinking, proceed to Step 2.
2.
Turn off the printer and unplug the power cord.
3.
Remove the HP Jetdirect card, third-party device, hard disk, parallel cable, or IFR cable from the formatter if one is installed.
4.
If the error continues with accessories removed from the formatter, perform a cold reset on the printer. Ensure the HP Jetdirect card is not in the printer during a cold reset or the card settings will be changed back to default settings. To perform a cold reset, do the following:
1.
Turn on the printer.
2.
Watch the control panel.
3.
When the memory starts counting, press and hold the green (Select ) button.
4.
Continue holding the green check button until the Ready, Data, and Attention lights flash once, and then stay on steady.
5.
Release the check button when the Ready, Data, and Attention light are on steady.
The control panel will display SELECT LANGUAGE .
6.
Press (Down Arrow ) button once. The control panel will display COLD RESET
7.
Press (Select ). The printer will perform a cold reset and then continue its power-on sequence.
5.
If the printer comes up to ready, print a Configuration page. If a 49 error occurs from printing internal pages, continue on to the next step.
6.
Turn the printer off and unplug the power cord.
7.
Remove the eight screws around the formatter.
8.
Remove the formatter. See Figure 1.
9.
Reseat the firmware and memory modules on the formatter. Check for any DIMMs that are non-HP and remove them. Non-HP DIMMs are not supported by HP and may cause this error. Replace with HP DIMMs, if necessary.
10.
Reseat the daughter (interconnect) board. The daughter board is connected to the formatter behind EIO slot #1. To release the daughter board, push in the black retaining tab underneath the formatter then lift up the one side of the daughter board.
11.
Reseat the daughter board.

12.
Install the formatter.
13.
Turn the printer on again.
14.
If it comes up to READY , print a configuration page. If a 49 error does not appear from printing internal pages, or at power up, continue to the next step.

15
Install the HP Jetdirect card and hard disk before installing the formatter. Verify that each device is properly seated.
16
Test any EIO devices, by turning off the printer, installing each device separately, and printing a Configuration page. Repeat for each EIO device.
17
If the 49 error occurs with any EIO device installed, replace that EIO device.

Oct 05, 2010 | Computers & Internet

1 Answer

how to solve error 4900ff on hp 4015 printer


Thank you for contacting FixYa with your printer inquiry.



The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.



How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

  1. Turn the Machine on.
  2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
  3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.

TF

Oct 04, 2010 | HP LaserJet P4015N Printer

1 Answer

I have a HP laserjet 4015 and it shows a 49ff04 error.


Thank you for contacting FixYa with your printer inquiry.

The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.

How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

  1. Turn the Machine on.
  2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
  3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.

TF

Jun 17, 2010 | HP Laserjet P4015x Printer

1 Answer

We have an error 49.2 F83 come up on our HPLJ 4015n, How do I fix this and what is causing this?


Thank you for contacting FixYa with your printer inquiry.



The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.



Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.



How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

1- Turn the Machine on.

2- Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.

3- Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)



Hope this helps. Please keep us updated and remember to rate this answer.

TF

Feb 26, 2010 | HP LaserJet P4015N Printer

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