Tip & How-To about Apple iPhone Cell Phones

ITunes Crashes on Itunes/ codes and no codes

If your Itunes crashes on updating iphone or pod etc. uninstal the itunes software and the itunes drivers in programs uninstall, then restart pc/laptop. then install again from the itunes web page. don't worry you will not lose you backups or synchronized files. when installed don't put the ipod etc in yet go onto the itunes site on the software. when it comes up then put your ipod etc in the usb socket and it should work fine now.

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itunes or windows wont recognize iphone 3g


uninstall itunes and the other components such as quicktime, apple mobile device support, apple application support,apple software update and bonjour.

  • go to your control panel and add or remove programs(win vista or 7) or programs and features(win XP)
  • remove the stated programs from above, restart your computer
  • visit apple.com/itunes and download iTunes and install.
  • plug your iPhone in and then it will load the driver for it and then be recognized again by your itunes and computer

Dec 15, 2010 | Apple iPhone 3G

1 Answer

how to solve if my iphone 3G cannot be on, it stuck at the apple screen?


  • The quickest way to fix your iPhone 3G is to sync it to a different computer. When you do this the computer will recognize it as a new device and install the software on it like it's never been used before, that said everything you have on it is gone. It may take a while so be patient.
  • 2 If step one is successful you can sync it to your computer. It will recognize that it is synced with another computer and ask you if you want to sync it to this one; go ahead and do it. This may take a while too because you will install the applications, songs, data, etc. you had on it before.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 3 If steps 1 and 2 did not work or you do not have another computer to sync it with the following steps will help.
  • 4 Backup your music, videos, and applications. Typically it would be the iTunes folder in the My Music folder. This is a precautionary step to the following steps to come, your music should be unaffected but stranger things have happened.
  • 5 Uninstall iTunes, Quicktime, and other Apple component software from your computer. Follow the steps listed on the Apple Support page, "Removing iTunes, QuickTime, and other software components for Windows XP" the link is available in the resources section. Restart your computer when done.
  • 6 To be sure everything is uninstalled completely run the Windows Installer CleanUp Utility. This program removes remnants of uninstalled programs from your registry and deletes files that the uninstall fail to catch. You can download and read more about this program from the Microsoft Help and Support Page, "Description of the Windows Installer CleanUp Utility" the link is available in the resources section. Restart your computer.
  • 7 If you have a registry cleanup utility like Registry Mechanic or CCleaner run the program and restart your computer. It is sad to say but the Windows Installer CleanUp Utility may not catch everything so having a secondary cleaner could be essential.
  • 8 Install the latest version of iTunes. Currently iTunes 8 is the latest, it could change tomorrow so download it from Apple.com. Restart your computer.
  • 9 Open iTunes and connect your iPhone 3G. It may take a while for it to recognize the phone, be patient. Once iTunes recognizes your phone it will prompt you to download the latest iPhone software, the current version is 2.1. Follow the installation instructions in the Apple iPhone - Software Update page, the link is available in the resources section.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 10 Hopefully these steps helped you recover your iPhone 3G. It is possible that even after a successful recovery your phone may revert back to being stuck. In my experience I was able to save my iPhone 3G from restore mode but when I downloaded the software update it got stuck again, luckily steps 1 and 2 fixed it.

  • Oct 06, 2010 | Apple iPhone 3G

    1 Answer

    my itunes just stopped working one day and now i can not reinstall it on my computer


    Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
    How ToFor Windows Vista or Windows 7, see this article.
    Expand All Sections | Collapse All Sections
    In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support (iTunes 9 or later)
    Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
    For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
    Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
    1. Quit iTunes.
    2. From the Start menu, choose Control Panel.
    3. In Control Panel, open Add or Remove Programs.
    4. Select iTunes from the list of currently installed programs, then click Remove.
    5. When asked if you would like to remove iTunes, select Yes.
    6. After the uninstallation is complete, do not restart your computer if you are prompted to.
    7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
    8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
    Removing QuickTime
    1. Quit QuickTime Player.
    2. From the Start menu, choose Control Panel.
    3. In Control Panel, open Add or Remove Programs.
    4. Select QuickTime from the list of currently installed programs, then click Uninstall.
    5. When asked if you would like to remove QuickTime, click Yes.
    6. After the uninstallation is complete, do not restart your computer if you are prompted to.
    7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
    Removing Apple Software Update
    1. Quit Apple Software Update.
    2. From the Start menu, choose Control Panel.
    3. In Control Panel, open Add or Remove Programs.
    4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
    5. When asked if you would like to remove Apple Software Update, click Yes.
    6. After the uninstallation is complete, do not restart your computer if you are prompted to.
    7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
    Removing Apple Mobile Device Support
    1. From the Start menu, choose Control Panel.
    2. In Control Panel, open Add or Remove Programs.
    3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
    4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
    5. After the uninstallation is complete, do not restart your computer if you are prompted to.
    Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
    Removing Bonjour
    1. From the Start menu, choose Control Panel.
    2. In Control Panel click "Add or Remove Programs."
    3. Select Bonjour from the list of currently installed programs then click Uninstall.
    4. When asked if you would like to remove Bonjour click Yes.
    5. After the uninstallation is complete do not restart your computer if you are prompted to.
    Removing Apple Application Support (iTunes 9 or later)
    1. From the Start menu, choose Control Panel.
    2. In Control Panel, open Add or Remove Programs.
    3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
    4. When asked if you would like to remove Apple Application Support, click Yes.
    5. After the uninstallation is complete, do not restart your computer if you are prompted to.
    Verify iTunes and related components are completely uninstalled
    1. Restart your computer.
    2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
    3. Open the Program Files folder.
    4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
    5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    8. Open the Common Files folder.
    9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
    11. Open the Windows folder.
    12. Open the System32 folder.
    13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
    15. Right-click the Recycle Bin and choose Empty Recycle Bin
    Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
    Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
    1. Make sure that iTunes and the iPod Updater utility are not open.
    2. Press and hold Control-Alt-Delete. Select Start Task Manager.
    3. Click the Processes tab.
    4. Locate "iPodService.exe" in the list.
    5. Click "iPodService.exe" and choose End Process.
    6. Quit the Task Manager.

    Aug 04, 2010 | Apple iTunes

    1 Answer

    computer shuts down when connecting iphone


    Try the latest itunes:

    http://www.apple.com/ipod/download/

    - Quit iTunes if it's currently open.
    - Visit Apple Downloads to see if there are newer versions of iPod Updater (this contains software for all models of iPod) and iTunes than what's installed on your computer.
    - If there are newer updates available, download the Windows versions of the updates, then run the installers on your computer to install the updates.
    - When it's finished, iTunes will already be updated, but you'll need to run the iPod Updater to update your iPod, so connect your iPod to your computer.
    - On the Start menu, point to All Programs, point to iPod, point to iPod Updater, then click the latest iPod Updater.
    - Click the Update button to update the software on your iPod (if the Update button appears unavailable, your iPod is already up to date).

    If it still fails, remove the automatic restart from windows:

    Go to Start -> Control Panel -> System
    Go to Advanced
    Under the Startup and Recovery section, click Settings...
    Under System Failure un-check "Automatically restart"

    Feb 11, 2009 | Apple iPhone Smartphone

    1 Answer

    iphone not detected in itunes8.2.0


    Hi, welcome to fixya! I've read a lot of blogs about itunes 8.2 which is the latest version of itunes. The problem is when you update your iphone firmware and when it restarted your iPhone will be locked up, so beware of that. Why don't you uninstall your updated iTunes and install the 7.6 version and run the process. If still nothing detected, if you are using PC computers transfer your USB connection at the back of your CPU, cause front and back connection has a power speed difference. Try it first before downgrading your iTunes to a 7.6 version. 

    Dec 24, 2008 | Apple iPhone 3G

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