One of my refrigerators--the one with the ice maker--is outside. I only make ice in the summer, but--it wouldn't make ice. Turns out, that the line froze over the winter, and because I never shut it off, the water lines never had a chance to thaw. I turned off the freezer compartment (I have controls for both sides--freezer and refrigerator) and let the icey water lines drain--turned it back on, and now it works perfectly again. Unique situation, but maybe this will help someone else.