Tip for DJ MP3 Player

Dell Harddisk problem...solved...

posted on Aug 18, 2007

Metus
Metus
Rank: Apprentice
Rating: 85%, 29 votes

I dropped my Dell DJ 20g Mp3 player today at work, and it would not reboot out of "rescue" mode. I tried to performe all of the options on the rescue page and recieved the "harddisk error" response everytime.

So... i took the back off, removed the battery pack, pulled out the hard drive and examined it. seeing nothing visibly wrong i replaced the hard drive and pluged the batt pack back in, still able to view the HD. when i turned the unit on i could hear it start to scan then suddenly stop and then start to skip, a kind of clicking sound (i could also hear this sound while the unit was still intact)

With the battery pack plugged in, i lifted the HD up (still connedted) and gave it a few thumps with my screwdriver. i looked back at the screen and it was playing a song ;]

I have no idea why the unit started to work again, just dumb luck, nor do i think this will work all the time (let alone again for anyone), but i thought i would share my story and maybe help someone who has lost all hope. So if you get as pissed off as i did, take it apart and beat the crap out of it ;] you might save some money.
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Comments

- Apr 27, 2009

When my DJ was only a few months old, it froze up . I called tech assistance and they actually has me drop it from about 6 inches onto a hard surface to try to restart it. It didn't, they sent me a refurb unit to replace it. That one is still working. My only problem now is that when my computer crashed and I lost all my music, I hadn't gotten Duebox. When I went to buy it, I found Redchair out of business.
- Apr 20, 2009

Tried it without removing the battery pack. It worked!!!! When I put the back on and screwed down tight, the hard drive made noise. Loosened the screws 1/2 a turn or so and it was quiet and working.
- Feb 05, 2009

Worked like author stated. Thank you!!!!!!!
- Nov 11, 2007

It totally worked!!
- Oct 20, 2007

I am having the same problem. How did remove the battery pack? Got the cover out and battery back exposed. Don't know how to pull the battery out.
Thanks,
Rey
cybernoypi_y2k@yahoo.com
 

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