Dell Harddisk problem...solved...
By
Metus
Rank: Apprentice
Rating: 85%, 28 votes
posted on Aug 18, 2007
I dropped my Dell DJ 20g Mp3 player today at work, and it would not reboot out of "rescue" mode. I tried to performe all of the options on the rescue page and recieved the "harddisk error" response everytime.
So... i took the back off, removed the battery pack, pulled out the hard drive and examined it. seeing nothing visibly wrong i replaced the hard drive and pluged the batt pack back in, still able to view the HD. when i turned the unit on i could hear it start to scan then suddenly stop and then start to skip, a kind of clicking sound (i could also hear this sound while the unit was still intact)
With the battery pack plugged in, i lifted the HD up (still connedted) and gave it a few thumps with my screwdriver. i looked back at the screen and it was playing a song ;]
I have no idea why the unit started to work again, just dumb luck, nor do i think this will work all the time (let alone again for anyone), but i thought i would share my story and maybe help someone who has lost all hope. So if you get as pissed off as i did, take it apart and beat the crap out of it ;] you might save some money.
Was this helpful?3 people thought this was helpful
Comment #1
posted on Apr 27, 2009
By
drn1023
Rank: Apprentice
Rating: 0%, 0 votes
When my DJ was only a few months old, it froze up . I called tech assistance and they actually has me drop it from about 6 inches onto a hard surface to try to restart it. It didn't, they sent me a refurb unit to replace it. That one is still working. My only problem now is that when my computer crashed and I lost all my music, I hadn't gotten Duebox. When I went to buy it, I found Redchair out of business.
Comment #2
posted on Apr 20, 2009
By
tgig
Rank: Apprentice
Rating: 0%, 0 votes
Tried it without removing the battery pack. It worked!!!! When I put the back on and screwed down tight, the hard drive made noise. Loosened the screws 1/2 a turn or so and it was quiet and working.
Comment #3
posted on Feb 05, 2009
Worked like author stated. Thank you!!!!!!!
Comment #4
posted on Nov 11, 2007
By
satiricon_
Rank: Apprentice
Rating: 0%, 0 votes
It totally worked!!
Comment #5
posted on Oct 20, 2007
By
cybernoypi
Rank: Apprentice
Rating: 0%, 0 votes
I am having the same problem. How did remove the battery pack? Got the cover out and battery back exposed. Don't know how to pull the battery out.
Thanks,
Rey
cybernoypi_y2k@yahoo.com
Can you Help with these MP3 and Digital Media Players problems?
Dell DJ MP3 Player
i`m having trouble installing and charging my dell dj
Dell DJ MP3 Player
my player wont play or restore to get the music off it...
Dell DJ MP3 Player
I've recently upgraded my firmware for the Dell DJ 20 gb...
Dell DJ MP3 Player
i have a dell mp3 player and is froze saying recovery mode...
Dell DJ MP3 Player
Does anybody know where i can find a scroll button for my...
Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top Audio & Video Equ... Repair
(888) 737-1752
XBOX360 & PS3 REPAIR EXPERT SERVICE
We can...
(888) 399-5512
EverGreen Electronics is the ONLY Apple iPod and...