Tip & How-To about SanDisk Sansa e200 MP3 Player

There's a difference!

Some people before they go and look for help on this website should know exactly if their mp3 player is a e200 series or a e200r series. These two have small differences, but their firmware is different, and if you try to interchange firmware you risk messing up your mp3 player for good! Be sure to know the difference :).

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1 Answer

I need a user manual for my Sansa e200. How do I get it?


You can download a free manual from the manufacturer's web site.

For an e200v1 series: http://kb.sandisk.com/app/answers/detail/a_id/842

For an e200v2 series: http://kb.sandisk.com/app/answers/detail/a_id/144

For an e200R series: http://kb.sandisk.com/app/answers/detail/a_id/937

Jun 29, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

I want to download a user manual for my scandisk but all I get is advertising and sentall over the internet. Just give me a user manual!


For an e200v1 series: http://kb.sandisk.com/app/answers/detail/a_id/842

For an e200v2 series: http://kb.sandisk.com/app/answers/detail/a_id/144

For an e200R series: http://kb.sandisk.com/app/answers/detail/a_id/937

Jun 29, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

how can you tell if it is a version 1 or 2?


Sansa e200 series has 3 not interchangeable versions of firmware:
  • version 1: e200, firmware starts with v1.xx.xxx
  • version 2: e200v2, firmware starts with v3.xx.xxx
  • version rhapsody: e200r, firmware starts with v1.xx.xxx
Site for the difference between these versions:
http://kb.sandisk.com/app/answers/detail/a_id/193


The exact type should be on the back of the player: model e280R.
For the rhapsody there is only 1 firmware available.
The zip file can be downloaded here:
http://mp3support.sandisk.com/firmware/rhapsody-1.0.2.165.zip

When another firmware is needed, go to the download firmware wizard on next page and select your model:
http://www.sandisk.com/sandisk-support/driver-download-wizard.aspx

Sep 25, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

refreshing database


User guide for Sansa e200R:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf


Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:
http://kb.sandisk.com/app/answers/detail/a_id/34/kw/e200r%20freeze/r_id/101834

1. Reset the device as described on the site of Sandisk.
http://kb.sandisk.com/app/answers/detail/a_id/189

If resetting didn't solve your problem
2. Update the firmware.
http://kb.sandisk.com/app/answers/detail/a_id/306
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
2.2 Follow the instructions "update the firmware" for sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200r%20freeze/r_id/101834

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

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