Tip & How-To about Hoover Vacuums

Hoover Platinum Collection Carpet Cleaner with MaxExtract Technology making grinding noise possible fix

The cleaner does it's job well. Using on standard short carpet.
The problem so far is after 6-8 uses it started making a grinding noise when pulling backward.
Brushes still spinning just had the noise and the unit still functioned properly.
I only use it about every 3-4 months to clean 3 rooms.
The last use the noise got worse as it was making in forward and reverse motions.
The noise would usually start after using it for 5-10 minutes.
I figured it might be a slipping belt on the beaters and probably water was getting on the belt making it worse.
I removed the circular beater assy by just pulling it out.
Removed the round front beater by removing 3 screws, 2 at each end and one holding the belt guard on towards the middle. Once the beater is loose slide it out through the belt.
The front beater cogs for the belt had some black build up in between several cogs.
I cleaned the cogs very thoroughly, checked the belt for wear and checked the motor gear. They looked ok.
Assembled in reverse, did a quick dry test but didn't fill all the fluids to do a full test. That will have to wait till next time.
Please don't hold me accountable if you try this and break something, the cleaner is made mostly of plastic and the pieces can easily break. Don't try unless you are willing to take the risk, it may void warranty if it gets broken.
If problem still persists then will try using the 6 year warranty that it supposedly has... From what i've read it might be a pain getting it fixed under warranty.
Here are some visuals. http://s1139.photobucket.com/albums/n559/dmayfield1/Hoover/
fell free to contact for questions.

Posted by on

Vacuums Logo

Related Topics:

Related Questions:

1 Answer

motor making grinding noise and burning smell

A bit too late I fear. There is either grit from an overloaded dust bag in the motor or the brushes have worn out. Spares and not expensive.

Jun 10, 2017 | Hoover H3044 FloorMate Hard Floor Cleaner

1 Answer

Grinding sound

You need to make a thorough inspection for debris and pet hair cloggin your vac. Could have ingested a load of kitty litter or....

Jan 20, 2013 | Bissell 1622 Powerlifter Powerbrush...

1 Answer


Hi Linda,
Sounds like clutch problems, try to move the lever for carpet/floor back and forth a few times maybe it will free up. If it still makes the grinding noise, the clutch assembly will have to be replaced. Let me know, i can even walk you through the repair if needed.

Apr 08, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

Not finding what you are looking for?

3,480 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Hoover Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1466 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Hoover Vacuum Expert? Answer questions, earn points and help others

Answer questions