Tip & How-To about Acer Computers & Internet

READ: Before you submit a help request....

When you post a problem on Fixya, it is frustrating to have no information given by the person asking for help.
You wouldn't go to the emergency room unless you had symptoms, and you wouldn't expect help unless you could explain the problem you are having.
I frequently post clarification requests that say give more info please. Here is the minimum that you should provide when you ask for help, either from Fixya or from anyone else.
The Problem: Is it a blue screen, computer does not turn on, a certain game doesn't work, you get a weird popup on the screen, No picture on screen, etc., etc.
Your computer's specifications: Right Click "computer", select properties and note the following:
RAM
CPU
Version of windows
You should also include what antivirus you are using if any.
(see picture below)



Frequency: has this happened once, or multiple times? If you get a single crash, restart and try again. If it keeps happening, include that as well.
Changes to your system: Have you recently installed more memory, added a new hard drive of CD drive? Has your home been hit by lightning or flooded?
What have you tried so far? If you have already run your system diagnostics (not all PC's include a diagnostic) you should include that as well. If you haven't tried anything yet, that is OK, but just include that as well. This will help the tech to help you with your problem, and provide faster, more relevant solutions.
As always, good luck in your endeavors!

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1 Answer

To Brett Duxbury: My question isn't about printing or copying. I just want to get into my queue!


Hello Charles

Keep all follow-up questions or statements in the original post by clicking COMMENT under the person you are addressing. Brett will get a notification.

Andrew - Fixya Moderator

charles thorne Fixya

Jan 02, 2017 | Office Equipment & Supplies

1 Answer

without a runaround I have asked once already error W8156-80073CFC trid fix 3 times can't find updates ?????


Hi Jerry
First you posted in the Category Printers and Copiers, and now you post in the category Video Game Consoles. I realise you are frustrated, but for anyone to give you an answer, you have to ask good, clear and concise questions. The most important thing in nearly everything is make and model, then tell us what happened when this problem occurred, and what you have done to try an fix it. Error messages are good :>) Non of the Fixya Experts will spend more than about 15 seconds trying to work out what you mean, they just move to the next question. Check everything before you post and try and fix spelling errors.

Andrew - Fixya Moderator

Nov 30, 2016 | Video Game Consoles & Games

2 Answers

I have been on thecomputor for over an hour looking for a customer services number is there one


your question previous question [[Question about Ice Cream Makers
1 Answer
I would like a telephone number to actually speak to human being regarding an order I would like to place Don't you employ people only computors]]]] was not answered you need to direct your request to the proper company fixya doesnt have any authority over other companies policy's so now both your requests have been answered and who ever the company is --is the one you have to contact

Oct 10, 2016 | Clarins Day Care, 50ml/1.7oz New Extra...

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