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Troubleshooting wireless printing issue with Epson Workforce 630

Epson Workforce 630: Troubleshooting wireless printing issue with Windows 7

  1. Load your printer at least 5 sheets of plain paper.
  2. Press the Home button on the printer control panel to return to the Home Menu, then using the right or left arrow buttons select Setup.
  3. Use the down arrow button to select Network Settings, then press OK.
  4. Use the down arrow button to select Confirm Network Settings, then press OK.
  5. Press the Start Color and B&W buttons to print Network Status Sheet.
  6. Press Back button three times.
  7. Check the Printer IP address on the printed Network Status Sheet.
  8. Get the IPv4 address of your computer by following the steps below.
  • Click on Start > Search Program and files.
  • In the open box type CMD then press Enter.
  • In the resulting window beside the command prompt, please type IPCONFIG and you will see the following information.

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . . . . . . : fe80::c0a:f4ff:7d14:45f1%11
IPv4 Address. . . . . . . . . . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . . . . . . . : 192.168.1.1

  1. Compare the IP address of your printer and computer. Make sure that they are in the same Gateway.
Example:
Printer's IP address: 192.168.1.102
Default Gateway: 192.168.1.1
Computer IPv4 address: 192.168.1.5
Default Gateway: 192.168.1.1
If the Printer's IP address is 0.0.0.0, the DHCP is not providing the proper IP address to the printer. Contact support for the router or access point for assistance.
If the computer has different gateway, please contact the one who setup your network or your router manufacturer to check your network connection.
If the computer has same gateway, please ping the IP address of your printer. To ping the IP address of your printer please follow the steps below.
  1. Click on Start > Start Search.
  2. In the open box type CMD then press Enter.
  3. In the resulting window beside the command prompt, please type ping follow up by the Printer's IP address then press the Enter Key.
Example: C:\> ping 192.168.1.102
If ping result is Request time out or Destination Host unreachable, please ping the gateway or router IP address. Upon pinging the gateway or router IP address and still giving you the same result. Please contact the one who setup your network or your router manufacturer to check your network connection.
If ping result is packets: sent = 4, received =4, Lost = 0 (0% loss), please follow the steps below to readd the EpsonNet print port of your printer.
  1. In your computer click on Start > Devices and Printers
  2. Under Printers and Faxes, right click on your printer icon then click on Delete.
  3. Click on Microsoft XPS document writer icon then click on Print Server Properties.
  4. Click on Ports tab.
  5. Look for EpsonNet Print port that indicate the IP address of your printer. Select it then click on Delete Port.
  6. Click on OK.
  7. Click Add Printer then click Next.
  8. Select Local Printer attached to this computer and unchecked Automatically detect and install my Plug and Play printer then click Next.
  9. Click Create a new port and on Type of Port select EpsonNet Print Port.
  • If you see your printer select your printer, then click Next. Wait until the EpsonNet print port is configured, then click Finish when it's done.
  • If you don't see your printer, select Manual Setting then click Next. Enter the IP address of your printer then click Next . Wait until the EpsonNet print port is configured, then click Finish when it's done.
  1. Under manufacture select Epson and under printer select your printer then click Next.
  2. Select default Printer then click Next.
  3. Select do not Share this printer then click Next.
  4. Select Yes to print a test page then click Next.
  5. Click Finish.

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for iPad & iPhone you can use Epsons App "iPrint"
Wireless Printing with Epson iPrint
    Epson iPrint offers the convenience of wireless printing direct from your iOS™ or Android™ devices. With iPrint, you can easily print web pages, Microsoft® Office™ documents, photos and PDFs over your home or office network. You can also scan and save onto your mobile devices, send as an email or upload to a cloud service such as Box.net, Dropbox, Evernote® or Google® Docs™. Epson iPrint is free to download from Apple App Store and Google Play Store.
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