Tip & How-To about HP Office Equipment & Supplies
The most common error message is the notorious paper jam message. You do a quick look and then determine there is no jam. What next? Well here is a tip that will save you possible a service call. If you find a sheet of paper that has jammed, look at it closely. It is all together as one piece or is there the tinest of pieces missing? It only takes a tiny piece to cause a jam error. Pull the print cartridge out and with a flashlight look inside the printer and especially at each roller and see if there is any hint of a piece of paper. Look closely because you can miss something. Next open the paper tray and make sure the paper guide is firm against the paper. This will cause a jam. Just drove an hour and a half this week for this issue. The paper guide was not up against the paper causing the jam. If you have a small vacuum I suggest you vacuum out the printer because there are times that the sensors can get covered with paper dust causing them to fail. Hope this helps!
Posted by Dominion... on
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