Tip & How-To about HP Office Equipment & Supplies

Paper Jams

The most common error message is the notorious paper jam message. You do a quick look and then determine there is no jam. What next? Well here is a tip that will save you possible a service call. If you find a sheet of paper that has jammed, look at it closely. It is all together as one piece or is there the tinest of pieces missing? It only takes a tiny piece to cause a jam error. Pull the print cartridge out and with a flashlight look inside the printer and especially at each roller and see if there is any hint of a piece of paper. Look closely because you can miss something. Next open the paper tray and make sure the paper guide is firm against the paper. This will cause a jam. Just drove an hour and a half this week for this issue. The paper guide was not up against the paper causing the jam. If you have a small vacuum I suggest you vacuum out the printer because there are times that the sensors can get covered with paper dust causing them to fail. Hope this helps!

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What does the error message "out bin full" means


This error indicates that the sensor that detects when too much paper is stacked in the output bin to allow more paper to exit. This flag sometimes sticks and a quick check is to make sure that nothing has become jammed where the paper exits the printer. Most common cause is the flag getting jammed because someone has remove the paper the wrong way. I have never seen the actual sensor fail.

Jul 06, 2011 | HP LaserJet 8000n Printer

1 Answer

After several jams with photo paper, I turned off the printer and used the next day with regular paper. Tried photo paper again, but it jammed again.


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Dec 17, 2010 | Office Equipment & Supplies

1 Answer

just install a new black ink cartridge on my hp psc 1510 all-in-one printer and receive the following error messages. Firstly (incorrect ink Cartridge on the right) after restarting the printer, I now receive clear Paper jam or missfeed. Actually I don't see any paper inside. So I am really confuse and hoping if I can get help from you guys. Thanks


HP are notorious for this sort of error reporting, not very helpful at all.

On your first point; Is the cartridge an original HP cartridge? If it is then remove it and re insert it pushing it home firmly. If not then either get a cartridge from a reputable clone supplier or use a genuine HP one.

Next point; Inspect the paper route minutely for debris and identify and clean the paper switch, which is a tiny micro-switch and can become jammed closed just with paper dust.

The Scrivener

Oct 12, 2017 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

paper jam


Pape jams is caused by either a physical jam or an unknown printer error to determine which one is it follow this steps.

1.If it just came out of the box make sure that before you turn it on of connect to the computer that all tapes has been removed and no foreign objects is within the printer when you lift up the scanner part of the unit.

2. It may not make sense but one of the common mistakes is that the left side of the printer is not being check throughly I would like you to double-check in the area.

3. Lastly, if you really don't see anything that maybe cause this error message unfortunately, I would recommend that you contact Epson or the place where you have purchased it to get a replacement. Its not advisable that you tear apart the printer becuase that woukd void the manufacturer's one-year warranty.

Jun 01, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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