Problem: Samsung Gusto 3 Flip Phone turns off and on many times during same session
Return for Replacement Suggestion(s):
This is NOT a Samsung known issue because most units work fine. Therefore, it may be either:
(A) a hardware issue in which the phone needs to be taken back to your service provider whom you got it from to be replaced/serviced, OR
(B) it could be a software or battery issue in which you can fix yourself.
* If you don't feel comfortable trying to troubleshoot this problem yourself, OR if after trying to troubleshoot the problem you deem this a hardware issue (that you can not fix yourself):
(A) What store you bought it from and their policy to return the phone. If you activated it, and have been using it for some time, returning it to the store may not be an option.. Call them to find out if they can help you with the issue
(B) What carrier phone service provides for this phone? If Verizon, take it to your local Verizon retail store (note: do not take it to a Verizon corporate store, they concentrate on sales and not customer service)
The store representative you bring the phone to will need to see this issue happening or you will have to replicate the problem in front of them, to prove that there is a problem and so that they can help you solve the issue or provide you with a replacement.
Things to bring:
Phone, charged battery, charging wall adapter, charging cable, original purchase receipt, original box with everything that came with it
A master reset is the last resort for troubleshooting. This reset erases all data and restore preferences to factory default specifications. Performing a master reset is only recommended when the existing data has been backed up or is unwanted.
From the main screen, press OK.
Select Settings then press OK.
Select Phone then press OK.
Select Security then press OK.
Enter the Code.
The default code is the last 4-digits of the mobile number.
Select Restore Phone then press OK.
Select Yes then press OK.
Enter the Code.
The default code is the last 4 digits of the mobile number.
Gusto 1: http://cache.vzw.com/multimedia/mim/sam_gusto/gusto.pdf
Gusto 2: http://cache.vzw.com/multimedia/mim/sam_gusto2/gusto2_manual.pdf
Gusto 3 http://cache.vzw.com/multimedia/mim/samsung-gusto-3/basic-samsung-gusto-3-ug.pdf
Verizon Contacts Backup Assistant:
Gusto 1: Initial Setup Backup Assistant Samsung Gusto
Gusto 2: Back Up Contacts Backup Assistant Samsung Gusto Gusto 2
Gusto 3: Initial Setup Backup Assistant Plus Samsung Gusto 3
How to Transfer pictures and other data files on Gusto phones to the computer http://theinformr.com/answers/how-do-i-download-pics-from-my-samsung-gusto-3-to-my-computer
SOFT RESET Samsung Gusto 2 http://webcache.googleusercontent.com/search?q=cache:XsGogWARKtgJ:https://forums.radioshack.com/thread/6256+&cd=3&hl=en&ct=clnk&gl=us
HARD RESET Samsung Gusto 2 SAMSUNG U365 Gusto 2 how to hard reset my phone HardReset info
MASTER RESET Samsung Gusto 2 or 3 Master Reset Samsung Gusto 2 Gusto 3