Tip & How-To about Konica Minolta Office Equipment & Supplies

How to reset fuser replace codes

There is a little known tip on resetting the fuser unit (it will not need replaced) this is only for some color copiers. Remove the fuser unit. there are 2 screws that hold it in and a few plugs. some copiers have the plugs under a cover behind the frount door and some are under the cover above the main body but either way they are easy to get to. when you get the fuser out take off the back cover (its easyer when its not hot) and there is a small green pico fuse with a cable tie holding it onto the wire harness. cut out the pico fuse and strip the wires just a little. poke the wires up through the plug so you can get at them when you install the fuser. install fuser unit and when you turn it on short the 2 wires to the count of 12 and wallla your fuser is reset... there are a few variations according to model of this procedure that i can help with if needed.

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The error 010-311 appeared. i reseated the fuser unit several times. no success. any ideas?


Hi Anonymous,
If you have a spare Fuser Unit I would suspect you install that and try it.
Have you had a jam in the fuser in the past in which case check the paper sensors are working correctly by activating them with a sliver of paper.
I have known the exit sensor to be jammed and only when you remove the exit transfer unit to the finisher will it be obvious.
If that is a but daunting then you might need to call in Xerox.
Good Luck.

Jun 15, 2015 | Xerox WorkCentre 7120/P Color Advanced...

1 Answer

How do i reset a fusing unit counter on a CLP22


Hi. First of all did you have a code to tell you to replace the unit? I would like you to put the old unit back in and see if it lets you restart your printer. If it comes back up you have a problem with the new fuser you received. Take a few seconds to compare the unit and make sure all looks the same. If it's a remanufactured some times little things like tabs and the such get bent or broken. It should reset the counter when you set the new one was replaced. Hope this helped. I do get a little wordy at times

Feb 04, 2015 | Savin GENUINE RICOH FUSER UNIT (402451)...

1 Answer

fuser error displayed on color laserjet 3700dtn printer


Try remove and replace the fuser. Still the same problem ? Perform a cold reset. This will reset the network card and set your printer to factory default. Still problems ? You have to replace the fuser unit with a new one. The part# is Q3655A (110v) and Q3656A (220v).

Good Luck

Jan 04, 2010 | HP LaserJet 3700dtn Printer

4 Answers

what does j2 mean on a xerox work centre xd 100


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}H4 is a power failure code. To reset the errorplease press in the following order:

CLR - AUTO - CLR - AUTO
(this puts the unit in tech mode).

Enter 14 (as if asking for 14 copies)

Press "PRINT"

Your unit should reset itself and start working

Feb 19, 2008 | Xerox WorkCentre XD100 All-In-One Laser...

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