Weiser Lock POWERBOLT ELEC DEADBOLT - Answered Questions & Fixed issues


Change the battery. Entering the code is draining the power and then not enough to unlock.

Weiser Lock... | Answered on Apr 08, 2019 | 476 views


You should replace your batteries as the motor that moved the deadbolt does not have enough power to move it with weak batteries. If that fails make sure the deadbolt moves freely when the lock is removed as the mis-aligned mounting will cause excessive force be exerted to move the deadbolt. See http://www.weiserlock.com/Support/Faq/50160000000HhbGAAS.aspx

Weiser Lock... | Answered on Feb 15, 2016 | 368 views


Pull the inside cover away from the door, to remove. This exposes the battery holder. Replace all four AA batteries with new alkaline AAs The cover snaps on. Align top first.

http://www.weiserlock.com/PDFs/instructions/Electronics/Powerbolt.pdf

Weiser Lock... | Answered on May 24, 2014 | 1,989 views


The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : http://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock

Weiser Lock... | Answered on Mar 23, 2013 | 426 views


Take it back while you can. Buy a Schlage instead. I see more problems with the Powerbolt than any other brand on this site.

Weiser Lock... | Answered on Aug 25, 2012 | 247 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Weiser Lock... | Answered on Nov 13, 2018 | 881 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck!

Weiser Lock... | Answered on Feb 23, 2012 | 74 views


You can change codes as often as you like, for use by babysitters, contractors, etc. You can also reset the lock so you can reset the master code, which is needed in order to set the other user codes.

Rather than re-type all the step-by-step instructions, since you also could benefit by having a copy of the manual for your use and reference, I'll give you a link to a free copy you can save and print.

http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf

Hope you find this Very Helpful and best regards!

Weiser Lock... | Answered on May 11, 2018 | 3,275 views


Yours is an unusual problem--one that I'm not familiar with. You did not specify whether you have a Weiser Powerbolt or Kwikset Powerbolt--(both are subsidiaries of Black & Decker).
So I suggest that you contact the appropriate Customer Service department and have a phone conversation with them about your problem.
For Kwikset, call 1-800-327-5625
For Weiser, call 1-800-677-5625
Mon-Sat 7:30-4:00 Pacific Standard Time.
Amazingly enough, they have exactly the same California address!
Also bear in mind that they both have a lifetime warranty against mechanical malfunctions and finish problems with their lock, but only a one-year warranty for the internal electronics (circuit boards). The electronics can be expensive enough to make a guy consider buying another brand of lock rather than rebuilding this one--I've answered more Powerbolt problems than for any other model of lock.
Good luck! Let me know what they do for you.

Weiser Lock... | Answered on Dec 12, 2011 | 100 views


I assume that you get the same results whether you operate the lock with the door open or the door closed. That is, that you've already ruled out a bind between the closed door and the door jamb.
I'd recommend changing the battery first of all. At this time of year, cold weather can have a negative effect on your battery power.
If you've already changed the battery and are still having the problem, you should pursue having the lock covered under warranty. Weiser has a lifetime warranty covering the mechanical operation (and finish) of their locks. Before they cover it under warranty, they are going to ask you the same questions about battery and binding that I've already mentioned.
To change the battery for your lock, go to this web page:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Or, alternately, this page for the Kwikset version, which is identical, if you have trouble loading the first page:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above are of the " .PDF" file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Finally, the warranty information link:

http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspx

Review it, and then follow the "Support Contact" link on that page. It's always best to contact them by phone and seek their assistance.

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Dec 09, 2011 | 171 views


You can find contact information for Weiser from this page:

http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspx

Good luck!

Weiser Lock... | Answered on Nov 27, 2011 | 43 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Nov 10, 2011 | 56 views


http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Weiser Lock... | Answered on Nov 10, 2011 | 97 views


Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

This link:

http://s7d5.scene7.com/is/content/BDHHI/40486-02




is the "manual" for the installation of the lock. Programming instructions are found on Page 6.

I'd recommend changing the 4 alkaline AA batteries at the same time.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Nov 09, 2011 | 173 views


To determine why your lock is beeping abnormally, please follow these steps:

Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).

Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?

I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Nov 09, 2011 | 193 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Nov 08, 2011 | 84 views


Here is a link to their Support Contact page:

http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspx

Weiser Lock... | Answered on Nov 08, 2011 | 30 views


Powerbolt is beeping:
http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Weiser Lock... | Answered on Nov 08, 2011 | 128 views

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