20 Most Recent LG WD-16115FD Front Load Washer Questions & Answers

Remove the top of the washer by removing the 2 retaining screws (phillips head) from the back of the unit & sliding the washer top back about 2" & pulling up. You will see a white detergent dispenser box with several hoses coming off the back in the left front of the unit (this box contains the detergent drawer). The lid to this box is held on by 8 pressure snap clips. You only need to release the 4 snap clips (3 large, 1 small at the rear) on the right side of the box (nearest the washer drum). Pull up on the right side of the lid while pulling out on the detergent drawer. It should come out normally. Do not reassemble until you read below, then reverse the steps to put the washer back together.

The problem will be the "softener" lid (blue). It will not be sitting down in the drawer assembly & will catch on the lid of the white detergent dispenser box. Simply remove the blue lid to avoid future jambs. It only serves to identify the fabric softener recepticle & it keeps fabric softener from splashing around when water enters the system. You may need to remove the entire detergent drawer periodically to clean (push down on the blue thumb indent inside the drawer to release it from the housing).

Hope this keeps you from drilling through the lid & ruining a $23 part, like I did.

This is not an identical one but is another LG that has the same latch setup. Hope these pics help.

POSSIBLE BAD MOTOR WINDINGS

Using a multi meter check for continuity the door switch, which when bad may not allow agitation or spin. The lid switch assembly can fail either mechanically or electrically. Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand. Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either) Next check for a loose, worn or broken belt if belt driven. On some front load models u may need to check the STATOR assembly. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

The dE error or fault code indicates that the door is not latching properly. Check the lid or door operation to be sure it's not binding and that the door alignment is correct. Also, check the door/lid hinges to be sure they're not binding. Finally, make sure the door catch is in place and not broken. You may need to replace the door hook/catch or the door lock assembly.

you have a bearing thats bad on drum or something is stuck between drum

It appears to be a problem with the door? You can go to the following link and try their troubleshooting, hope it helps. http://www.ehow.com/how_7850983_troubleshoot-de-code-lg-washer.html How to Troubleshoot DE Code for an LG Washer eHow

I would check the large pulley on the back for wooblyness(is that a word..lol) if so replace pulley.:)

The front panel is flasing when i press play

Just unplug it for 5 minutes and replug also check to make sure you have 110 - 130volts at the outlet