With posi-temp cartridges, if one supply of water, hot or cold, is interrupted, the cartridge automatically restricts the flow of the other water source. This is to prevent you from getting scalded if the pressure on the cold side drops because of a toilet being flushed or any other uses of cold water. The cartridge will only allow cold water to flow through if there is hot water to balance it out. If you restore hot water to the faucet, it will operate properly.
Yes shut of main water, then remove handle, then take off bonnet, that holds stem in valve. You will have to take stem with you to hardware store to match up. Put it back together in reverse, turn main water back on. Now you tell everyone your a plumber and get much respect.
To talk about your problem forces me to assume a few things.....If you allow the water to flow without cartridges and handles, the water must be flowing straight through the cartridge channels and out into the tub. It is not flowing through your tub spout or shower head when you test the water this way. If I'm correct, then the problem is isolated to the water mix operation. That means coming out of your spout or shower head. So now I have to ask a question. When you operate as normal (cartridges and handles installed) does your problem show up only on your shower head or does it also show up when operating out of the tub spout?
If the problem is isolated to the shower head, try a head replacement. It may be partially plugged. If it's head or spout there may be something in the mixing pipe that only shifts around as pressure increases. I hope that is not your problem. It would require pulling those pipes out for inspection and most likely replacement.
Nimsgame
change the washers first if that don't work change the inserts buy all at same time and return if not needed . Thank you for useing fixya please rate me
There is probably a little plastic hubcap on the knob. You can pop that off with a butterknife. Underneath there should be a screw. If that screw is very loose, tighten it and it may solve your problem. If it almost fixes it, but you can't turn the knob very hard before it slips again, then remove the screw and use a pair of pliers to carefully turn the shaft that the knob was on. If that is not the problem - (which means the knob was NOT slipping on the shaft) then the valve will have to be taken apart or replaced. Make sure you turn the water off (upstream) before you attempt to take the valve apart.
sounds like the cartridge is stripped where it goes into the handle. If it is not coming on at all from either the hot or the cold....I would say there is a blockage inside the valve body.
The tl2383 is just a trim kit...if you have a 2 handle shower valve and it is moen then the number is 2919....you just need a new cartridge if you are not getting any hot water....it is a 1224 cartridge.
are the handle extensions on the cartridges all the way. i know sometimes the moens are a pain after you put the trim on to get them on and seated right so it actually spins the cartridge. also check the cartridge alignment the cartridges have little white tabs on the sides that correspond with a slot in the valve body if they aren't aligned it won't shut off either
take a mesurement of tap head across then go to local hardware store and have a look around it might be better to change hole set . thank you for useing fixya please rate me
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
Turn off the water, remove the handle, escuchion, and stem.
Replace all washers/O-rings. If it is a plastic stem, replace the stem.
The seals are worn, allowing water to pass by.
On some really old valves, the actual metal walls of the valve eventually get worn, and washer replacement does not completely solve the problem, or last long. In that event, replacing the valve is about the only option.
The valve is in upside down. Sounds like the shower head runs all the time and thats what fills the tub? The valve needs to be flipped OR the diverter in the valve needs to be switched to the other side of the valve. If this is a one handled valve it is installed upside down. UP is indicated on the valve.
Your question is: You had to replace the faucet in the tub due to a broken plastic piece in valve stem. Bought a Moen ripped the wall out and put new faucet in. Went good untill we turned the water on and the shower rained on us. Tightened everything you could find to tighten .Every time the water is turned on the shower rains. Can this be fixed or is the faucet broken?
Is this new faudet a single handle? If so I"ve had this experience also. Most of the time it's because the guts were not lined up properly at the factory. You may have to play with it a bit.
Turn off the water and take the handle off and remove the sleave, remove and rotate the guts. Try 90' at a time. Turn water on to try it. Useually one of the other 3 positions will be right. The correct position is there, but it may take time to find it.
Feel free contact me again! Please give me a rating here at fixya before you sign off Thank you, Harvey your Master Plumber
Question edited for clarity and add CAPS.
Here is the parts breakdown. Your model is discontinued.
The hand lever unscrews, the part that holds the handle looks like a push fit and then there is a screw collar holding the cartridge. Increase Zoom to 200%.
https://assets.moen.com/shared/docs/exploded-parts-views/s713pt.pdfIt looks like they disagree with me, and their way is easier!
F Cashman
· a year ago
I need to remove the faucet handle to fix a leak and I don't know how to remove the handle -please help
1answer
Moen Plus Support · 11 months ago
Hello F Cashman and thank you for your interest in Moen products. The handles for the Moen Waterhill Chrome Two-Handle High Arc Kitchen Faucet are removed by holding the lever stationary, while unscrewing the base of the handle hub counter-clockwise to remove the complete handle. If you have additional questions, please do not hesitate to contact us directly. https://solutions.moen.com/Article_Library/Kitchen_Handle_2H%3A_Threaded_Hub
Test the flow of water with the showerhead removed (through the shower arm). If you are getting good flow through the shower arm- clean the showerhead to remove any debris and replace if necessary. If there is still no flow, replace the cartridge.
Sep 22, 2020
