Top 20 Royal 1280MX Shredder Questions & Answers

open unit and look for loose connection.

For parts assistance contact Royal at 1-800-524-0799.

Yes,..for replacment parts contact Royal at 1-800-524-0799.

For parts and pricing contact ROYAL at 1-800-524-0799.

The last one I took apart you had to approach it from the bottom. Remove the lower bin, then start working on screws on the bottom of the shredder. The top part should then come off so you can get to the fuse.

Replace the fuse...not what is written on the circut board....Radio Shack or any electrical repair outlet will have fuses.

If it wont go back or forward then your only recourse is to open it up and "manually" attempt to turn the motor and/or gears untill you can clear the paper. Dont put so much in at a time; and make sure you regulaly oil the machine.

Have you ever oiled the machine.?????
Cross cut shredders need to be lubricated due to the amounts of small paper and dust generated.
Get some "shredder oil" run the machine in reverse and pour some of the oil onto the cutting blades...then when you shred paper put some oil onto a sheet of paper prior to putting it in the shredder. How often do you oil it??? depends how much shredding you do.

Yes if there are no lights/dead then you have likely "fried" the pcb inside. You can contact Royal at 1-800-524-0799 for replacement parts and pricing.

If it wont go forward try cleaning the "eyes"...if that dosnt work you may have "fried " the PCB inside...contact Royal for parts assistance at 1-800-524-0799.

Contact ROYAL at 1-800-524-0799

If its dead and there is no power you have probably lost the pcb inside the machine...call Royal at 1-800-524-0799 for parts advice.

most probaly this shedder will get repaired -------- Problem: Shredder motor runs, but shredder will not accept paper
Solution: When motor is running, look to see if the cutters are turning. The cutters can be seen by looking into the throat of the shredder. If the cutters aren't moving, the gears may have been stripped andshredder gears needs to be repaired or replaced. --------------- Problem: What if My Shredder is jammed
Solution: Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. ------------------------ click this link directly and follow the instructions for more detailed help http://www.fellowes.com/Fellowes/site/support/support_troubleshooting.aspx#nopaper ------------ this will help.thanks.please do rate the solution.thank you for using fixya.keep updated.

Asking why you should keep your shredder lubricated is no different than asking why you should change the oil in your car every 3,000 miles. Not only is proper maintenance a requirement to maintain an active warranty, but all mechanical parts need a little oil to help them turn smoothly and to keep them clean. Applying shredder oil to the cutting heads inside a shredder lubricates them so that they efficiently destroy documents sheet after sheet. Fortunately, you will find that taking good care of your shredder is less expensive, faster and easier than caring for your car.
Every time you shred a sheet of paper a fine dust made of tiny paper particles is produced. This dust collects in the cutting assembly of a paper shredder. If allowed to build up, this dust will compact until it completely blocks the smooth turning of the cutting head. Shredder oil will actually break up the compacted dust lodged in the cutting assembly, allowing the parts to move and push out the softened dust.
Shredder oil is specially formulated to eliminate oil residue on the cutting head. Other oils, like WD-40, will attract dust, further clogging the cutters. When lubricating your paper shredder, only use oil specifically designated for shredder use or risk voiding your warranty and further clogging your shredder.
The frequency with which you should oil your shredder depends on several factors: frequency of use, shredder capacity, cut size and type of paper. Your shredder will need more oil the more you use it, the more paper you shred at once and the thicker the paper is that you shred. Also, shredders with smaller shred sizes require extra oil. A 1/4" strip cut shredder used only one to two hours per week will only require a weekly oiling. A cross cut shredder, on the other hand, requires oil after every half hour of use. If you remember to oil your shredder every time you change the bag you'll be in good shape.
There are two fast, easy ways to oil a paper shredder:
The first method involves applying the oil directly to the cutting head. Shredder oil is packaged either in plastic squeeze bottles or aerosol cans, designed for easy application. No tools are required, just aim the bottle directly at the cutting head, through the paper entry point, and apply a fine stream of oil from one end of the cutter to the other. Run the machine in reverse for 10-15 seconds until the entire cutting mechanism is coated. Finally, shred a few pieces of paper to remove any excess oil from the cutters.
The alternative method requires streaming oil onto a piece of paper. Do not soak the sheet in oil, but cover it evenly from edge to edge. Shred the oiled sheet of paper and then run the shredder in reverse for 10-15 seconds to allow the oil to coat the entire cutting mechanism. Finally, shred a few sheets of paper to remove any excess oil from the cutters. In any case, run a couple of sheets of paper through the shredder after oiling to remove excess oil. procedure may be repeated up to three times to ensure proper lubrication.
If you take a few seconds once a week or every time you change your shredder bag to oil the cutting mechanism in your paper shredder, you'll maintain your warranties and keep your shredder running smoothly and efficiently document after document.
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click this link directly for more detailed help
---- http://www.howtocleanstuff.net/house/appliances-and-fixtures/how-to-clean-a-shredder/ --------
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I have researched your problem and have the fallowing for you to aces.
First, the early production of these units, have had several problems and do not have a very good rating.
Second, if you have a product which needs a board, the least that you could purchase the board for with shipping, would be $45.00
I have seen this unit advertised on Amazon for $75.00 New.
It would be may opinion that a New unit for $75.00 would be a better deal than replacing a defective part and maybe still have the unit fail afterwords.
Below, I have left you a site on Amazon where you can purchase if wanted. You would have to go directly thru Royal for the replacement parts for that unit and I do not believe you would want to take that road.
Thank you.
John
http://www.amazon.com/gp/offer-listing/B0001ZJREO/ref=asc_df_B0001ZJREO972746?ie=UTF8&condition=new&tag=dealtmp3681-20&creative=380345&creativeASIN=B0001ZJREO&linkCode=asm

Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

You obviously have to take it apart to remove the coin. Remove the four screws from the top cover and carefully lift it up, making sure not to damage the circuit strip connectec to the board. I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Pour some shredder oil onto a sheet of paper and shred the sheet of paper...do this a few times to get the oil down into the cutting blades.

If you cant hear the motor running but you hear a click when you insert the paper it sounds like the eyes are ok so its likely the pcb thats defective...give Royal a call at 1-800-524-0799 for parts assistance.

please post brand and model