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Winsource Tech Solutions TS-4500 Cross-Cut Shredder Questions & Answers
Tech Solutions shredder
It sounds like you may have a gear with a broken tooth you should contact the manufacturer to get more info. Usually when this is the case it will shred good for only a few revolutions and then reversing backs the gear up to a position that allows it to turn the cutters until it once again reaches the area where tooth is missing.
SHREDDER EPS-1501X
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad
pc board, contact manufacturer for more info.
Fellowes paper shredder
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol.
If neither of these help your paper feed sensor or your
pc board has gone bad and you will have to contact your manufacturer for further parts availability.
Fellowes DM8C Shredder
For user susan10 if you have a Fellowes machine I suggest you call customer service at 1-800-945-4545
For user stevehello check under stickers or any plugs for any hidden screws some shredders are also put together with tabs that need to be pried apart but check for hidden screws first.
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