20 Most Recent General Electric Monogram® ZGU385NSMSS (Gas) Stainless Steel Cooktop Questions & Answers

You can find knobs on e-bay for that cooktop. They are about $8.00 each and break as easy as the original. I fixed mine by making metal sleeves to press on the shank on the bottom of the knobs. It's an advantage to have a metal cutting lathe at home.

General Electric... | Answered on Jan 25, 2019

chek connection panel on bak common fault is loose connector

General Electric... | Answered on Nov 19, 2011

Hello Donna ,
If by saying "stays lit" ya mean that the flame goes off when turning off the knob yet it continues to spark all the time ?? if yes that's whats happening the flame goes off but it keeps sparking whats wrong it that the switch that turns on the spark when the knob is turned is bad and that is what needs to be replaced. GE only makes that switch available in a complete assembly with all 5 switches and the wiring for it. It's not to bad to replace that actually,what ya would need to do to replace that switch harness asm. ya need to take off the main top which can be done by removing the burner grates and caps from the burners,then is the outer center of each burner will be 2 screws remove those screws from all burners then the all 5 knobs and the top will lift off,that switch harness has keyed plugs and will only fit in one way so its not to bad to replace it. The part number for that switch/wire harness asm. is WB18T10381 it could be purchased at your local appliance parts store or online at; searspartsdirect.com apdepot.com partselect.com apwagner.com repairclinic.com
Thank you for using Fixya.Com,if you should require further assistance please reply and i will be happy to help,

General Electric... | Answered on Oct 04, 2011

Disconnect power and set you meter to ohms. Check the both the line side and the low side of the the ****** for continuity. If you cannot get a reading from either side then that puppy is bad. More than likely that is gonna be it since everything quit. If it was the igniter box you might have weak spark etc. I thnk that transformer is your prob.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

General Electric... | Answered on Sep 27, 2011

hi have your electronic unit change ... igniter unit.

General Electric... | Answered on Feb 27, 2011


Go to the above website. Enter your model number. The simmer orifices are $5.25 each.

General Electric... | Answered on Oct 15, 2009

Not finding what you are looking for?
General Electric Monogram® ZGU385NSMSS (Gas) Stainless Steel Cooktop Logo

24 questions posted

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts


Level 3 Expert

85020 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers


Level 2 Expert

120 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

GE Cooktops

  • GE Cooktops

Most Popular Question

all lights ignitors ge zgu385n gas

  • Cooktops