Top 20 Quinny Buzz Three Wheel Stroller Questions & Answers

Hi Maxi-Cosi don't produce the adapters for the Maxi-Cosi carseat to go on the Babideal chassis. These would be from Babideal, so we'd advise you to contact them for assistance.

Hi Joseph, try Maxi cosi direct, both companies are part of the Dorel group, which also are head over quinny.

Hi Viccie It would be recommended that it is returned to the engineers for inspection & repair work required. Please visit the Quinny Facebook page for assistance in doing this depending on which country you are based in and the age of your Quinny chassis. Quinny

Hi Terry Could you contact us with images demonstrating the issue please - Dorel UK Customer Service

Hi Claire Stand in front of the Buzz chassis at the front wheel. On either side of the seat unit you have a grey button. Push the button down and now you recline the seat / sit it upright as required. http://www.quinny.com/-/media/Quinny/Product%20content/Manuals%20and%20instructions/buzz/MAN_DRU1074A14_Q_BUZZ_V1_2014_ENFRDENLESITPTKOPLELRUCS.pdf

Hi Clare The Buzz seat unit position is adjusted by pressing down the grey buttons on either side of the seat unit (the same ones you use to remove the seat unit from the chassis) and tilting the seat to the desired angle. Once the grey buttons are released the seat will lock in desired recline position.

Hi Terry If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi Terry You can send your Quinny in for inspection & repair required. If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi Deirdre, If the Quinny Buzz is under 2 years old and you're in the UK please return to your retailer with proof of purchase and they will make arrangements for the chassis to be sent to our engineers under warranty terms and conditions for inspection / repair work required. If it is over 2 years old, or you no longer have proof of purchase, and you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 08:30-18:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to book in for chargeable inspection / repair work required. Standard cost is 39.99GBP for inspection and single repair and this does include courier collection and delivery. If you are not in the UK please advise which country you're in and we can put you in touch with the care team for your country.

Hi Lauren Please can you contact us and we can help further with finding out the age of this model Quinny Buzz and whether repair can be provided. Dorel UK Customer Service

Hi MattIf you are in the UK and it is under 2 years old please contact your retailer with proof of purchase for them to send in for inspection & repair under warranty terms and conditions. If you are in the UK and it is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book in for chargeable inspection & repair work required. If you are not in the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right hand side for your enquiry to be sent to the customer care team for your country who will be able to provide further assistance.

HiThere is a page attached for adjusting Quinny Buzz brakes. Try this and see whether it resolves the issue.If it doesn't resolve the issue, the next step is inspection of the unit. If it's under 2 years old and you're in the UK, please contact your retailer with proof of purchase for them to arrange inspection under warranty terms and conditions. If it's over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for your enquiry to be sent to the customer care team for your country.

Hi HelenOn the underside of the U bar on the chassis you will find a manufacturing label which will show the date of manufacture. We would need to confirm the year model Quinny Buzz that you have to be able to ensure the correct bolts are supplied.If you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) or e-mail to [email protected] If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for your enquiry to be sent through to the relevant customer care team.

I like a product called whizz mould and mildew remover have used this on many things before even on a mothercare pushchair hood but it was a waterproof hood so not as absorbent. Maybe do a spot test first somewhere inconspicuous.

HelloIf you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to go through to the customer care team for your country.

HiThe Maxi Cosi Foray is not available in the UK so we're unable to advise if the Quinny Buzz raincover will fit. We recommend you contact the customer care team in your country - visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side of the screen for your enquiry to go to the relevant customer care team to help.

We do not advise doing so. The Quinny Buzz seat unit should only be used with a Quinny Buzz chassis and likewise the Maxi Cosi Foray seat unit should only be used with a Maxi Cosi Foray chassis. A combination of the two has not been tested or approved for safety standards and we cannot guarantee the safety of using such a combination.

HiIf it won't collapse there is nothing we can advise you to do at home. It needs professional inspection / repair work required.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.

If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.