Hi there
I think I may be able to assist with this problem!
The reason it is working OK in the other account is because it has a clean preferences file. The preferences file on your account, however, seem to be corrupted to me so we can try to repair that.
- Please exit CS2 completely
- Rename the Adobe Illustrator CS2 Settings folder to something like Old Adobe Illustrator CS2 Settings in the /Users/[your user name]/Library/Preferences folder
- Rename the com.adobe.illustrator.plist file to something like Old com.adobe.illustrator.plist in the same folder
- Now open CS2 and it should automatically create a fresh preferences file for you in the background
The above in my experience is the first step to fixing this error and in most cases will solve the problem. If the issue persists, however, please let me know as I do have further solutions (but it is best we try them one-by-one so as to not complicate the current problem any further).
Please let me know if the above has helped. If it does, kindly rate my solution. If the problem persists, simply reply (without rating) so I can provide the next possible solution to the
missing required plugin error.
I look forward to your reply.
Kind regards
nLinked