20 Most Recent Dyson DC40 Animal Ball-Technology Upright Vacuum Cleaner Questions & Answers


I think you need new brushes for the motor and that is why the unit keeps cutting out on you.

Dyson DC40... | Answered on Sep 09, 2017


All the info for cleaning your machine can be found here on the Dyson website:

Dyson DC40... | Answered on Aug 31, 2014


An issue with the battery may lead to the charger not detecting, nor attempting to charge the battery. I've solved this in the past by leaving things on charge for an extended period of time (sometimes days at a time, but with frequent checks that it's not getting too hot), but your mileage may vary.

Worst case scenario, you may need a new battery or a new charger. You can buy cheap replacement chargers from China for under 10 dollars, but a battery may set you back more. I suggest buying a genuine Dyson battery if you can; a charger isn't as important to remain genuine.

Definitely look into whether you're still covered by warranty, as I know Dyson offer some pretty hefty after sales support these days (some 5+ years). If you are, give them a call and see if they can help.

Dyson Vacuums | Answered 40 minutes ago


Definitely make sure the battery is fully charged before using your product (try leaving the battery on charge overnight). If you are unable to get it to remain on, there may be other issues causing the malfunction. You might want to contact Dyson directly for more specialized support.

Dyson Vacuums | Answered 51 minutes ago


I previously answered your question suggesting the battery might be the cause of it cutting out, but here you've indicated that it cuts out and you can continue to use it if you reset the trigger switch. This may still be a battery issue, but could also be caused by a heat or pressure sensor if there are safety systems in place to prevent damage. I don't have a manual on hand, so definitely check yours and see in the troubleshooting section if there is anything similar to what you are experiencing and what the suggested fix is. Failing that, you may need to contact Dyson directly for more help.

Dyson Vacuums | Answered 53 minutes ago


It sounds like a battery level issue, as they automatically cut off when running flat. Try leaving the battery on charge for an extended amount of time (a few days, perhaps) and see if it comes good, otherwise you may need to replace the battery.

Dyson Vacuums | Answered 55 minutes ago


If the product is not covered by warranty, you can buy third party chargers from China for cheap.
197results for dc44 charger

Dyson Vacuums | Answered 57 minutes ago


Sounds like a battery issue. If able test the battery to check it is reaching rated voltage after charging, otherwise contact Dyson support.

Dyson Vacuums | Answered 1 hour ago


It could be the filters need cleaned or replaced. Try turning it on without the filters on it, if it doesn't pulse on and off it may mean the filters are restricted and need cleaned or replaced. Do not use the vacuum without filters.

Dyson Vacuums | Answered 17 hours ago


Some models have the beater bar driven by the airflow from the vacuum rather than a small motor. It takes a lot of suction to turn the brush roll. Make sure there are no restrictions which will reduce the airflow and suction. Replacing the filters may help if the vacuum motor still has adequate suction.

Dyson Vacuums | Answered 18 hours ago


You may have to purchase a vacuum that has the capability to adjust the height for different flooring

Dyson Vacuums | Answered 18 hours ago

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