20 Most Recent Westinghouse DPF-1021 Digital Picture Frame, Digital Photo Viewer Questions & Answers


Most likely you have a failed power supply. Unfortunately, PhotoVu is out of business now, so unless you're pretty handy with electronics, you are out of luck. There is a document on their website about how to crack open the case and what the replacement parts are.

Westinghouse... | Answered on Jun 29, 2011


My photo frame comes on but the blue light on the side flashes when it stops it says Please wait on the frame and doesn't come of that :(
Anybody know how to fix it??
Thanks

Westinghouse... | Answered on Jan 30, 2011


No you simply MUST have the pictures in the EXACT format & size that the Frame uses...You can simply re-size the pic's Usually they are pretty picky what they run... usually it will be a set format.. say JPG, and size say 200KB and color depth say 24/32bit. If one uses anything else your are going to get problems.
Go here to get a free good image resizer, download and install, then all you do is right click image and resize.
http://download.microsoft.com/download/whistler/Install/2/WXP/EN-US/SlideshowPowertoySetup.exe

Westinghouse... | Answered on Jun 03, 2010


I would recommend calling Westinghouse customer service team at 1800-701-0680 for further assistence with this matter.

Westinghouse... | Answered on Jan 25, 2010


Connect the frame to the computer via USB and open Windows File Explorer. The frame will be shown as a volume. Drag files to it, using right click Copy Here from the right pane to the drive in he left pane.

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