20 Most Recent Westinghouse DPF-1021 Digital Picture Frame, Digital Photo Viewer Questions & Answers

Most likely you have a failed power supply. Unfortunately, PhotoVu is out of business now, so unless you're pretty handy with electronics, you are out of luck. There is a document on their website about how to crack open the case and what the replacement parts are.

Westinghouse... | Answered on Jun 29, 2011

My photo frame comes on but the blue light on the side flashes when it stops it says Please wait on the frame and doesn't come of that :(
Anybody know how to fix it??

Westinghouse... | Answered on Jan 30, 2011

No you simply MUST have the pictures in the EXACT format & size that the Frame uses...You can simply re-size the pic's Usually they are pretty picky what they run... usually it will be a set format.. say JPG, and size say 200KB and color depth say 24/32bit. If one uses anything else your are going to get problems.
Go here to get a free good image resizer, download and install, then all you do is right click image and resize.

Westinghouse... | Answered on Jun 03, 2010

I would recommend calling Westinghouse customer service team at 1800-701-0680 for further assistence with this matter.

Westinghouse... | Answered on Jan 25, 2010

You need to edit them for the correct orientation on your computer, before you download them - there is no capability in the frame to retain the data.

Photography | Answered Yesterday

Some Laptops have the ability to automatically rotate pictures based on certain criteria. Being as you now know the pictures are sideways, simply rotate them in most any graphics program, and save them with a different name. (I usually use something like HPIM2345.JPG and the new name would be HPIM2345a.JPG. I do this so I still have the original in case something goes wrong. I go through the whole batch from my camera or phone, rotate as necessary, and once I am sure they are OK then I delete the original.

Photography | Answered 2 days ago

Two possible causes spring to mind :
1) You may not have undone the release sufficiently for it to move freely
2) There may be grit or other foreign matter trapped in the bearing. If you can take it apart, you should be able to clean the contact surfaces and re-lubricate it before re-assembly.

Photography | Answered 2 days ago

Sounds as if you are merely loosening it on the centre column. You need to slacken off the horizontal control, usually near the panning handle.

Photography | Answered on Dec 10, 2017

CONTACT FUJI not fixya they have warranty .

Photography | Answered on Dec 09, 2017

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