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Questions & Answers
I have a PhotoVu picture
Most likely you have a failed power supply. Unfortunately, PhotoVu is out of business now, so unless you're pretty handy with electronics, you are out of luck. There is a document on their website about how to crack open the case and what the replacement parts are.
on Jun 29, 2011
Will not display larger file size pictures from my
No you simply MUST have the pictures in the EXACT format & size that the Frame uses...You can simply re-size the pic's Usually they are pretty picky what they run... usually it will be a set format.. say JPG, and size say 200KB and color depth say 24/32bit. If one uses anything else your are going to get problems.
Go here to get a free good image resizer, download and install, then all you do is right click image and resize.
on Jun 03, 2010
Photos display correctly on laptop but rotate when downloaded to frame
Some Laptops have the ability to automatically rotate pictures based on certain criteria. Being as you now know the pictures are sideways, simply rotate them in most any graphics program, and save them with a different name. (I usually use something like HPIM2345.JPG and the new name would be HPIM2345a.JPG. I do this so I still have the original in case something goes wrong. I go through the whole batch from my camera or phone, rotate as necessary, and once I am sure they are OK then I delete the original.
2 days ago
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