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Questions & Answers
The ice dispenser is getting iced up.
The door may not be closing all the way letting outside air in causing the ice buildup.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
on Apr 25, 2010
The frame where the doors close onto is hot to the
Hi Mr Hodjati,
No this is not normal. You have a failure of air flow in your condenser. I will explain how to repair if you wish to make the repair youself. If this is not addressed you will soon realize a reduction in cooling and a higher use of energy.
There is a fan that pulls air in from the lower right side front of the refrigerator grille located below the fresh food door, and exhausts the air on the left side of this same grille. Remove this grill and clean the coils with a vacume cleaner and a brush. Pull the refrigerator out so you can get behind the unit. Unplug the power cord from the wall. Next remove the screws from the panel behind the refrigerator near the bottom, the panel may look like a piece of cardboard, but it is a critical component. Once this panel is removed you will see the fan motor and fan blade, make sure nothing like a food wrapper or animal is stuck in the fan causing it to be stuck. If it turns free by hand (it will be real hot down there so be careful), then the motor needs replaced. If you send me the model number I can find you the replacement part number. Let me know if this helps.
on Apr 18, 2010
Freezer Freezes Refrigerator Barely gets cold
Here is a few things to check to make sure the referigerator is working properly.The first thing to check is the overall internal
refrigerator temperature (see the Appliance Accessories section for a
refrigerator/freezer thermometer). The proper temperature should be
between 35 and 42 degrees. Here are some things to try:
If your refrigerator temperature is closer to 35
degrees, try turning the temperature up slightly.
If you find that the temperature varies a lot from the
top shelf to the bottom (where it is coldest), try putting produce and
other sensitive products on a higher shelf.
If the temperature is too low and you can't make it
warmer by adjusting the thermostat, you probably have a defective
thermostat. If so, you need to replace it, because they cannot be
repaired. Other possible problems are a leak in the sealed (refrigerant)
system, cold air migration (in side-by-side models) or a defective air
damper. These problems can be quite difficult to locate and correct, we
recommend you contact a qualified appliance repair technician.
If the tube or channel is clogged or obstructed,
the water backs up and leaks into the inside of the refrigerator
compartment. Then the water builds up at the bottom, inside of the
refrigerator. When the water has built up for a time it may spill out of
the front of the door opening. To fix this problem, clear the drain
tube or channel and allow the defrost water to flow down to the drain
The refrigerator never cycles off
The thermostat cycles the refrigerator on and off.
The refrigerator normally runs as long as the temperature inside the
refrigerator is higher than the set temperature. If the temperature
inside the refrigerator is cold enough and the thermostat still does not
cycle off, the thermostat may be defective. If so, you need to replace
it, because it cannot be repaired. If the thermostat is not defective,
you may have a problem with the sealed (refrigerant) system,
on Apr 14, 2010
Fridge not cooling, motor constantly running
Sounds like low on Freon find the evaporator up in freezer hiding behind back wall or under freezer floor. when removed look at the frost pattern if it is only partial covered in frost , good chance it needs a shot of gas Freon like stuff gas. not sure in your areas what requirements costly in The Great White North. But if there is only a great block of ice from four my best seen it started right where the door panel ends and freezer began 36 hours to defrost. So if ice cube is what greets you Defrost Problems check Defrost timer stuck, Defrost thermostat, Defrost Element, check all wiring in freezer were the last 2 are located.
on Mar 18, 2017
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