20 Most Recent Whirlpool 17.6 Cu. Ft. Top-Mount Refrigerator - White Questions & Answers


We had the same problem, but the bottom of the fridge was freezing over. Took apart and blew air through the line from under fridge. Goop came out. Put back together and ran perfect!

Whirlpool 17.6... | Answered on Oct 28, 2012


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Whirlpool 17.6... | Answered on Apr 13, 2011


Is this unit new? Is it new to you? Has this problem just developed? I need the history to help you. If it is new, you have a year warranty. All units built today are as air tight as possible. When one door is opened and closed. The other door can pop open. To alleviate this issue the unit's front levelers must be adjusted to tilt the unit back slightly. The door or doors might still pop open but will close by themselves. If I can help you futher, let me know.

Whirlpool 17.6... | Answered on Mar 30, 2011


Your water inlet valve will likely need to be replaced. It is on the back of the refrig where the water line hooks to it. The link below will take you to it....

Water Inlet Valve $40.89

Kelly

Whirlpool 17.6... | Answered on Mar 23, 2011


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

Whirlpool 17.6... | Answered on Mar 21, 2011


your drain from inside the freezer is clogged. every time the fridge goes on defrost, there is no where for the water to go, so it goes into fresh food section thru the air duct.
Empty out the freezer, remove back panel. you should now see the evaporator. Directly below the evaporator will me a thin metal sheet with a hole in the middle. Remove metal sheet. You may have to use a screw driver and break up some of the ice so you can remove it. After removing, you should now see a small hole. Thats the drain hole. You can boil some water to pour into the hole, so you can met the ice and hopefully remove whatever is clogging it. You can even take a wire hanger and insert it in the hole to free up the drain.
Hopefully this solves your problem.

Whirlpool 17.6... | Answered on Mar 12, 2011


you need to plug it back in and see if the compressor is running on unit... listen to it for about ten minutes or so do you here any clicking sounds coming fronm the rear if so this will be a a bad relay on compressor or something to do with the compressor... if you remove back cover you will see the compressor on the bottom of the unit and can pit your hand on it to fill if it is running..while back there make sure the fan in the bottom is running next to compressor... if all that looks good the unit is probley going to work like a champ for a few days ...do you recall any frost on the back wall of freezer back wall... if so then you may have a defrost problem either the heater has failed,the evaporator fan located behind the inside back wall cover has failed. a thermostat has failed or the actually defrost control... let it run and see if the inside fan is running also.. you will have to remove back wall to check the heater using a volt meter and set it on ohms to check the heater for continuity... repost with anymore questions...

Whirlpool 17.6... | Answered on Jan 12, 2011


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101
,,.

Whirlpool 17.6... | Answered on Oct 28, 2010


Have you tried it after letting it defrost for a couple of days . It sounds like it was just frozen up. If the freezer is still working then it is the defrost drain is frozen up.

Whirlpool 17.6... | Answered on Oct 14, 2010


Sounds like the smell of fruit that has gone bad. There is no odor per se that a refrigerator or freezer "manufactures".......Freon is sealed and is odorless--that's the only kind of fluid/chemical that a fridge condensor circulates. Look for some food that has gone "south" first.

Whirlpool 17.6... | Answered on Oct 08, 2010


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Whirlpool 17.6... | Answered on Oct 02, 2010


By not solid I assume you mean they are hollow. This is an indication of not enough water during the fill cycle. Causes are low water pressure, a restricted fill line or partially iced fill tube or fill valve that is plugged up with mineral deposits. The saddle valve connected to the main water line should be opened and closed at least once yearly to clear deposits and insure it will be operable in a time of need.
Eric

Whirlpool 17.6... | Answered on Aug 26, 2010


you have a deforst problem either the fan in freezer or tstat or heater is not working properly take off the back panel on the inside of the freezer and unplug the machine first and u should see ice build up. after you dfrost the ice with a hairdryer, that you will in my opinion see then plug the machine back in to see if the fan is working if it is it will spin around blowing the air if not replace it if it is then next you would have to do continuity test on tstat and heater make sure you unplug the machine before you do these tests.please remember to rank how this post has helped your appliance situation and if i can answer anything further message me back have a great day
rickead1

Whirlpool 17.6... | Answered on Aug 25, 2010


The problem is the drain is clogged. Remove the back panel in your freezer and at the bottom of the evaporator coil you will see a hole about ½” in diameter this is the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available. This link will help removing the back panel http://appliancehelponline.com/refertopevapfan.html

Whirlpool 17.6... | Answered on Jul 23, 2010


the frost free system works by blowing dry air into the cavity, replacing the damp air,some of which has turned to frost on the shiney plastic packaging,when freezing.
it is not unusual, at all, in humid areas it is bad enough to warrant a drip tray.
PLEASE turn off any electric item before sticking your fingers in the holes........

Whirlpool 17.6... | Answered on Jul 23, 2010

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