20 Most Recent Epson Perfection V500 Flatbed Scanner Questions & Answers


I don't know of any regular printer that scans negatives. Check your printer manual to see if it's designed to print negatives. You can get devices that will do that, but I'm not certain any regular printer will. If you don't have a manual you can look up your model online to find out more.

Epson Perfection... | Answered on Oct 22, 2017


Check that it is installing to the correct file. Normally C Drive "Program files" I would suggest you go to the control panel and locate and completely uninstall the Epson scanner program first. This will give you a clean install. Check that during the installation, the disc may ask where you want the program to be installed. If it has a suggestion, let it instal itself, where it thinks is best.

Epson Perfection... | Answered on Mar 08, 2015


Not sure why it burnt going from 240 down to 110volts. The unit should not have worked. However, if it is a 110 volt machine and you plugged it into 240 volts... different story... At best you have blown the power supply board or board fuse.. At worst, the machine will be fried inside.

Epson Perfection... | Answered on Mar 08, 2015


The holder that takes 35 mm negative strips on one side and 4, 35 mm slides on the other has a plastic frame that holds the 35 mm film in place. To load film you have to first remove that frame by putting your finger in the opening by the large "A" and popping that end up. The frame fits in only one direction and must be clipped back in by first engaging the two small fingers into openings at the end opposite to the "A" and the lowering the retainer down snapping the 3 sets of 3 clips as you work toward the "A".

Epson Perfection... | Answered on Oct 21, 2014


When you scan and it tells you on screen where it is being stored usally in my documents should b a folder named scanned documents

Epson Perfection... | Answered on Oct 03, 2014


Make sure Epson Scan and the Epson Creativity Suite are installed correctly. See the Start Here sheet for instructions.

  • Make sure your Windows system is set up for scanner events as follows.


  • Windows Vista:
    Click sw_startbutton_1_er.gif > Control Panel > Hardware and Sound > Scanners and Cameras, or click sw_startbutton_1_er.gif > Control Panel and double-click the Scanners and Cameras icon. Click your scanner's icon, then click Properties. (When you see the User Account Control window, click Continue). Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.

    Windows XP:
    Click Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. Then right-click your scanner's icon and select Properties. Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.

    Windows 2000:
    Click Start > Settings > Control Panel, double-click the Scanners and Cameras icon, then select your scanner and click Properties. Click the Events tab in your scanner's Properties window and make sure the Disable device events check box is not checked. Also make sure the desired button is selected in the Scanner events list box, and the desired application is selected in the Send to this application list.

  • In Mac OS X, make sure you did not install the scanner software in Classic mode.
  • Epson Perfection V500 Photo Scanner

    Epson Perfection... | Answered on Jun 09, 2014


    I have the exact same problem, sometimes it works and it starts warming up, but most of the time it just shows a green light and no response.

    Epson Perfection... | Answered on Mar 20, 2014

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