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Nortel Business Series Terminal T7208 - digital phone Questions & Answers
Change display names
A problem with answering this question is first that the main SYSTEM keeps this info not the handset, so for the 3x8, 6x16, and 8x24 systems you can do the following (PROVIDED, the installer did not change the passwords to access).
Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Press: NEXT Display will read: "B. General Admin"
(NEXT is always the button on the right of your lines/extension list, 2nd button down from top.)
4. Press: SHOW Display will read: "1. Sys speed dial" (SHOW is one key up from NEXT)
5. Press: NEXT Display will read: "2. Names"
6. Press the SHOW Display will read: "Set names"
7. Press: SHOW Display will read: "Show set:__"
8. Enter the extension number of which you wish to change the name Display will read: "<##:name>"
9. Press the CHANGE softkey
10. Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key
I may be mistaken however I think you have to be on a model M7310, T7316, or M7324 phone (there should be at least one usually at the main desk) in order to program I don't think you can directly do it from the T7208.
Hope this helps.
Why does my nortel T7208 phone say mailbox is full but is not?
Try pressing the Feature key followed by "#65". We've also used this to clear phantom fax messages which Avaya Achillae (formerly Nortel Nancy) notifies via voice prompt when checking VM manually.
If that doesn't work, you may need to delete/re-create the voice mailbox, which should completely reset the VM indicators for that box.
Note: Assuming you're on a BCM system -- if you're testing VM by calling from one extension to another that has a "full" mailbox, calls may be refused or be forwarded to Call Center or Auto Attendant (if either are set up on your system). BUT, calls from outside may still get to VM just fine. I'm told this was by design.
Message waiting does not show on the LED (but did previously)
Did the messge waiting light work before?
Does the light flash when there is an incoming call?
try this... FEATURE # 8 0 6
this is a code to shut off the Static Time and Date feature on the set. Usually if this feature is turned on, the set does not flash where there is a message.
Well that is one thing, or the port maybe bad, and a technician maybe required to move that phone to a new port on the phone system.
Access voicemail from Nortel T7208
Have you set up the voicemail before?
OK, from your set;
-> dial FEATURE 9 8 1 (this is the code to get you to the voicemail)
-> then your passcode, if you never set up the voicemail, the temporary password is 0 0 0 0 (four - zero's).
-> if this is a new installed voicemail, the telephone system will tell you al that you need to initiate the voicemail box.
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