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Questions & Answers
External drive does not appear on the desktop. I
Iomega portable hard drives connect to your
computer through a USB port.
When you connect the Iomega hard drive to your
computer, it should pop up as an icon in your
My Computer folder.
If you can't find the icon in your My Computer
folder then you probably need to update the driver for the device.
Updating this driver is not very hard and can be
done automatically from the Windows Device Manager.
Plug your Iomega hard drive into one of your computer's USB port.
Click the "Start" button and go to the
Type "Devmgmt.msc" into the Run box
and press the "Enter" key.
Go down to the bottom of the device manager to
the "Universal Serial Bus Controller."
Click on the little + (plus) sign to expand it.
Look for an entry with a yellow exclamation
point and click on it.
Click the "Install the software
automatically (Recommended)" button and then click the "Next"
Click the "Finish" button when the
installation has finished.
Go to the "My Computer" folder from
your "Start" menu and locate the Iomega hard drive icon.
Double click the icon to
gain access to the external hard drive.
on Sep 09, 2013
Iomega Silver Series 320GB
I have the SAME problem. I've tried all sorts of things and can't get mine to work either! Have you found a solution? All my information is stored on here from my old laptop and I need to use it asap!
on May 06, 2011
My Iomega external hard drive
My Iomega external hard drive was working this morning but now will not open. Thgere is power and seemingly activity but my desktop either does not see it or does not recognise it. it also sounds as though the drive is beeping
on Feb 08, 2011
Hard drive not detected by
Install it another computer which is running well.If your Hdd run well in that computer ,change the USB cable .If the HDD can not run in another pc you think, you have lost data.Because that Hdd cant run any more.
If the problem is same.
follow the step
R_click on my computer>Properties>Hardware>Device manager>uninstall all the usb ,one after one .
After UN install all the usbroot hub, restart your PC .
If the problem , is same as before ,
Insert your OS in the cd tray > press Win key + R>type sfc /scannow (please take a space between sfc and front slash)>hit enter .Again you will restart the PC.
Hope it will help you
on Dec 31, 2010
I have a 320 gb iomega external hard drive it
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external ,
go to Start-Control Panel-Administrative Tools-Computer Management-Disk
Management , and see if your external drive is listed here with your
local drives. If it is listed , right click on the drive and change the
drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your
computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your
computer case or another external case.If the drive works , the problem
is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
latter is the easiest to diagnose , does your external light up at all
when you plug in the power? If not , then this is probably your problem.
On the bottom of the adapter is a label which you will be able to use
to have a new adapter made at your local electronics shop and this will
cost about $30 max. They will also be able to test the adapter with a
clamp meter to see if this is really the problem and this should be
- The USB cable between the drive and the computer may be damaged.
- The circuit board which connects your drive to the interface of the external may be blown.
- The power supply (if applicable) may have a blown transformer.
The second component you want to test is the USB cable. If
you have a printer , swop out the cables and see if your printer
functions normally. Most externals use the same connector so you should
be able to test it in this manner. If the cable works go on to the last
step. If the cable is defective , replace it with a new one which you
can find for about $10 at most electronics and chain stores.
last component to test is the circuit board. This is a bit of a grey
zone as you probably won't be able to spot the blown component unless it
failed really badly. With the casing already opened , locate the
external's circuit board and check to see if you have any blackened
components or fluids leaking from some components. If all the other
components of the external worked perfectly , then this is the faulty
part. It is not really economical to replace the circuit as most of the
time it is out of production by the time you need to replace it and it
still costs a lot even if it is available so if your drive is working
perfectly when connected via sata or IDE on your computer , the best is
to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
on Sep 29, 2010
I have an 320gig iomega external hard drive i can
You really need to provide more info. Basic Troubleshooting:
-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
-Try the product on another computer
-Try different cables/ports on the comptuer.
If nothing works, then send it in if it's under warranty or contact a professional service.
on Apr 04, 2010
My iomega external hard drive (250GB) is not being
Most hard drives have two parts that you can replace one is the circuit board that controls the read/write head sometimes if you replace this with the exact board with the correct firmware (a few star drive screws) then it might bring the HDD to life.
The sad news is that if the mechanical part of the HDD has failed then it cost you £100's of pounds to recover the data from specialist companies.
Do not despair buy a new one of at least 250GB and you could try the old fridge trick with a zip lock bag overnight I have use this once to get the drive to work for a short time at least then using Windows Commander set it to copy all the folders to the new drive I have recovered about 70% of data from a failed drive this way.
on Feb 28, 2010
Your Iomega High Speed Silverlight,
Yes, the problem is from the internal part of the drive. Does the drive inside make any noise or vibration in any way?
Open the drive case, remove the drive and check the small panel in the case, see if it is well connected or if it has any burns. Then insert the drive back and make sure it is connected appropriately. Test again and see it it will power this time.
Also check the wire that connects the drive to your system. In summary, do a thorough investigation on every part of the drive, so that you can be precise concerning where the fault is coming from and it can be tackled.
You can also test the internal drive with another case and the other way round.
on Dec 16, 2009
The fan stopped working, it tipped over...
The fan is probably broken - you can use the drive without a fan - keep an eye on the drive temperature with something like SpeedFan (free). If the drive temp goes above 45C unplug it for a while. If after a while the drive temp stays below this level then it will be OK. If it keeps going over then consider getting the drive repaired
on Nov 03, 2009
How To Practically Store items into my Iomega external hard drive
ok, for starters copy the whole folder that you have pix, doc, mp3s etc and paste to the external hd....now for itunes change options of storage to the external drive...............as long as you just checked the info is really on the external...you can than delete it from the laptop............for limewire, bearshare or whatever software you are using in options you will be able to switch where you wish to store or download to....note do not sync ipod..........
on Jun 10, 2009
How do I change the
if you mean wireless router name (ssid) One way you can get it back to defaults is to hold down the reset button for 30seconds or more, it should go back to factory settings with original name and settings.
depends on brand and model.
Thanks and good luck.
on May 05, 2009
I'm running OS 10.13.6 on a mac book pro. My Iomega MDHD500-TE is not recognized. What to do?
I suspect that you don't have an Iomega driver in play for use with this Macbook pro that the OS recognizes. There are other possible explanations, you might have a corrupted volume or there might be a problem with the file structure on the Iomega. But if the Iomega was not previously recognized by this MacPro, I think what is missing is a useful driver. You might try one of the driver hunter utilities and see if it finds such for the iomega. If several are found, you would have to try each one at a time and uninstall any that did not work before trying the next, I think.
Here is something else you might try. On the MacPro, on the desktop go into Applications>Utility folder and from the Utilities folder launch the Disk Utility application. If your Iomega is discoverable, it will show up in the left side of the Utility window. If you see it, click on the left side of the window and choose Disk Repair.
If you don't see it in the left side of the Utility window, you may have a corrupted volume preventing it from properly being read on your Mac or there may be a problem with the file structure of the Iomega.
on Apr 17, 2019
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