Creative Labs Zen Digital Media Player - Page 7 - Answered Questions & Fixed issues


ooohhh your eeprom may be damaged. do nothing. you need a professional who knows these specific devices, e.g. creative

Creative Labs... | Answered on Jun 10, 2009 | 90 views


i suggest putting in the toaster so the excess water dries and then using a car charger to charge really makes a difference. i've done it before

Creative Labs... | Answered on Jun 10, 2009 | 164 views


that happened to me once.....all u have to do is ......ok theres a small whole on the body of your zen.... take needle or a thooth pick and push it in.....theres actually a small button in that whole that would restart your zen without wiping away all the memory......sooo yaaa..... hope this helps......

Creative Labs... | Answered on Jun 10, 2009 | 224 views


First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Creative Labs... | Answered on Jun 07, 2009 | 194 views


Befor you turn it on, press and hold the play/pause button and turn it on. It will be in recovery mode. Scroll down and select reload firmware and connect it to the computer. You can download the firmware from here: http://support.creative.com/downloads/download.aspx?nDownloadId=10889

Creative Labs... | Answered on Jun 07, 2009 | 157 views


I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.

Creative Labs... | Answered on Jun 06, 2009 | 614 views


idk how to put movies on but put your videos onto your computer then download them onto windows media player in your library and then go to sync and drag them to download and them click start sync

Creative Labs... | Answered on Jun 04, 2009 | 2,081 views


Dowload the Creative Media Explorer Software Pack. After clicking the link, be sure to Submit your operating system on the bottom of the page before downloading. Once Installed, use the Creative Video Converter to convert your video and transfer it to your mp3 player.

Creative Labs... | Answered on Jun 02, 2009 | 135 views


Use a paperclip to push the reset button throught a small hole on the bottom of the Zen. If the battery is dead, you may need to plug it in for a minute and then push the reset button while it's charging.

Creative Labs... | Answered on Jun 02, 2009 | 345 views


Did you install any drivers for this player?Try installing the drivers for the player if you have any for it then reboot then try plugging it in again to see if the PC sees it.If not,the player is broken.Most likely they can fix it with out proof of purchase but it may cost more then the player is worth.

Creative Labs... | Answered on Jun 01, 2009 | 187 views


I am assuming that it's disconnected when the Docked screen is showing.

There should be a small reset button on the bottom of the device. You'll need a paperclip or some other narrow object to push it. The player should turn off, and when you turn it back on, the player should rebuild. (Don't worry - you shouldn't have lost any data in the process.)

If the player still doesn't work, then post back.

Creative Labs... | Answered on Jun 01, 2009 | 240 views


http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16999&prodName=ZEN
go to that and download the Creative Media Explorer Software when you click show details it says the video converter converts and puts it on the media player

Creative Labs... | Answered on Jun 01, 2009 | 253 views


yeah but i farted yester day and shited my pants

Creative Labs... | Answered on May 30, 2009 | 49 views


I believe iTunes may not like to sync with not apple players, but I am sure DRM protection is to blame here. You can try to sync your music with the software provided by Zen, or a program called MediaMonkey, to see if it works.
Otherwise, if the music is DRM protected .mp4, you can always burn the songs into a standard AUDIO CD, and then rip the music back to your computer, that way it loses the DRM protection, and should be easy to sync without problems.
http://www.mediamonkey.com

Creative Labs... | Answered on May 30, 2009 | 345 views


i had this problem alot for first week or two when moving stuff about best bet is to reset the little bugger leave it to sort itself out with the newly transfered data then switch off and upoun power up reset again hope it helps :)

Creative Labs... | Answered on May 28, 2009 | 250 views


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

Creative Labs... | Answered on May 27, 2009 | 271 views


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Creative Labs... | Answered on May 23, 2009 | 75 views


Ok so apparently with Windows Media Player 11 and the latest XP update, the two are no longer best friends. Right click on the icon "My Computer." Select "Properties" on the bottom of the list, Click the "Hardware" tab and then click "Device Managers." Under "Portable Devices" should be "Creative Zen Media Player" and a yellow Explination mark should be on it. Rright click that and select "Update Drivers." Let it search online for an update, give it 2 minutes, and then jump in the air because your problem should be fixed like mine was. I have the 32 gig version, and was dreading losing my 3k+ songs and buying a damn Ipod, but now I don't have to. I hope it worked for yall, caus it just worked for me. This website inspired me to figure this thing out my self and not give up and buy an Ipod. Fixya is a sweet website.

Creative Labs... | Answered on May 21, 2009 | 1,288 views


Shut down your computer and remove the device your Zune software needs to be updated as it is currently lodged in memory. Under normal circumstances using the unplug icon is only neccessary under windows 2000 and below. XP only offers this icon as an extra per-caution but I have never had a usb device fail simply because I did not eject it before I unpluged it physically. USB is a very finicky interface and should be used only when necessary if you have another way to interface your zune that will eliminate 99% of your problems.

Creative Labs... | Answered on May 20, 2009 | 261 views


Its only worth it for a 16GB or more. It costs $79.99 total to get a new screen installed. http://www.thegadgetdr.com/Creative-Zen-Repair-White-or-Cracked-LCD-Screen-p/rs-zen-lcd.htm

Creative Labs... | Answered on May 04, 2009 | 605 views

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