20 Most Recent Creative Labs Zen Digital Media Player - Page 10 Questions & Answers


I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)

connex_bern

Creative Labs... | Answered on May 04, 2009


Yes you can buy the part at http://www.thegadgetdr.com/Zen-LCD-Screen-p/zen-lcd-screen.htm

Creative Labs... | Answered on May 04, 2009


Yes there is no way to speed the thing up i think, but if you have WINDOWS MEDIA PLAYER then you can plug your zen in, let it load and when you enter WINDOWS MEDIA PLAYER click on the sync button and then you will see the tabs on the left side of the screen. EX.( playlists ) click you name or whatever you listed the device under and pull down the tab. you will see a songs option click it and the songs that are on your zen will come up. click on whatever song you want and hit delete on you keyboard.

LOL i hope that helped.....

Creative Labs... | Answered on Apr 29, 2009


try sliding down the power button while holding down play and resetting the zen while the player is off, this should bring you to the zen format screen thing, select "clean up" if this doesn't work try selecting the other options from the zen format screen thing.

Creative Labs... | Answered on Apr 27, 2009


while it is off slide down the power thing while holding play and resseting it with a safety pin, paperclip, staple, etc., this should bring you to the zen format screen thing, select "clean up" this should fix the problem and still save all of your files, if this doesn't work try the other options from the zen format screen.

Creative Labs... | Answered on Apr 27, 2009


Sadly, headphone jack can damage the on/off circuit for that device if it gets bumped/twisted, and sadly that is easy to make happen. Sadder yet, it will cost you $100 to send it to Zen out of warranty. Saddest: you'll be buying a better device for well under $100 as soon as you accept the fact that your Zen is toast and realize life can't go on without the music.

Creative Labs... | Answered on Apr 25, 2009


SEEMINGLY RANDOM PROBLEM

I've seen a million reasons why people think their Creative Zens are going to the white screen of death. I've tried a million different things myself in trying to 'solve' the problem. The only quick-fix that has worked consistently was freezing the Zen (in a plastic bag, of course). After freezing it, it always boots fully the first time I turn it on, but your guess is as good as mine as to how many times it will work before having to freeze it again.

PUT THE SQUEEZE ON - CAREFULLY!
To me, the problem has always seemed like it had to do with a lack of connection or contact inside the thing. So, my next theory has proved - so far - to work even better than freezing. However, it's a bit of a risk to the LCD screen. I noticed the casing seemed a bit "loose", so I squeeze it (be careful not to break the LCD!!!!) as I turned it on. The first time I did this was last night. The Zen has properly booted every time I've turned it on since then. I've left it for hours and turned it on occasionally when I've thought of it...and presto!

I ASKED AN EXPERT!
My brother is an electronics expert. I described the problem to him and asked his opinion. Without going into detail (that I can't remember anyway), he concluded that there are contacts in the casing for the LCD that just aren't quite making the contact.

WHY?!
I fail to understand why Creative refuses to do anything about this problem when it seems that it would be a simple fix. I understand that they have more lucrative business to attend to, but selling a bum product and not even acknowledging the problem - much less fixing it - just isn't right.

Creative Labs... | Answered on Apr 22, 2009


you ahve to get a toothpic and stick it in the reset hole.
mine went like that too but the screen was blue and now that i reset it, it works as good as new =]
but is wont delete anything.

Creative Labs... | Answered on Apr 19, 2009


drag all the music to the desktop then drag it to Windows Media Player, or an other program you might use.. hopes this helps.

Creative Labs... | Answered on Apr 18, 2009


I am also looking for a fast way - the only way I know how is to have it in music mode click on the rectanglular button on the top on the right side this will bring up a new screen then scroll down to delete album - press the big "OK" button in the middle of the largest set of button and it will sloooowwwllly delete the album

Creative Labs... | Answered on Apr 18, 2009


When you plug the Mp3 player into 2 computers running slightly different versions of XP, a reformatting occurs which will cause it not to work on one PC or the other. You must reformat your player for the home computer. Actually, you might want to check the firmware also: Go to Creative's website and double-check the firmware - it will also give you the best way to reformat your player:

http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players


Creative Labs... | Answered on Apr 18, 2009


remove battery and fixit again and start again.

Creative Labs... | Answered on Apr 12, 2009


First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Creative Labs... | Answered on Apr 11, 2009


next time buy a plastic case to go over it.


i would walk you thru it but my player actually just did the WSOD thing so sorry, cant. :(

Creative Labs... | Answered on Apr 10, 2009


about the a-z thing, i dunno.

about the deleting part, it depends where you're deleting it from.

if you listen to it in play all and delte it from ther, it wont work. you have to find it in the shuffle mode (very annoying, i know) and delete it there. good luck.

Creative Labs... | Answered on Apr 07, 2009


if you have more than one usb port in you computer, try them all. my player rejected one of mine, so i have to use the one behind the computer cabinet. how convienient.

Creative Labs... | Answered on Apr 07, 2009


Before turning it on, press and hold the play/pause button and turn it on simultaneously. A screen should come up with four options. Go to the one that says reload firmware and select it. Please note that doing this will erase all of the music and other stuff off of your player, so back it up. If after you reload firmware it and it still does not work, you can go here to get a new firmware update from this site which should make your player work: http://support.creative.com/downloads/welcome.aspx?nDriverType=4&bLatest=1

Creative Labs... | Answered on Apr 06, 2009


May be u are not using the right chord to connect to computer
or u just reinstall the stuff in the installation CD and try once more

Creative Labs... | Answered on Apr 05, 2009


I have the same problems sometimes. what you can do is to take a straight pin and at the bottom of your zen is a tiny hole. stick the pin in the hole to rest it. It should come back on. Upon coming back on it should say it is rebuliding info.

Creative Labs... | Answered on Apr 04, 2009


hey same answer i put for the other one. on the side hold on the reset button for 5 seconds with a pen/pencil then turn it back on and it should work fine if not let me know

Creative Labs... | Answered on Apr 03, 2009

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