Hi
1. Click Start
2. Click Shutdown/
3. The "Shut Down Windows" dialog box will be displayed/
4. Select "Shut Down" from the me
5.Start the system again.
6. When the Red Compaq logo appears press F8 repeatedly until prompted with the "Windows Startup Menu"
7. Select option 6 (Safemode Command Prompt) by pressing the down arrow key until Safe Mode Command Prompt is highlighted
8. Press Enter
9. At the C:\ prompt type D: and press Enter
10.At the D:\ prompt type CD CPQS and press Enter11.At the D:\CPQS prompt type XQR press EnterMethod 2:1. Click Start 2. Click Run 3. In the "Open" box type C:\CPQS\QUICKSR\FRESTORE.EXE Performing these steps should resolve this issue.
Also check his link if it helps:-
Pease get back to us if you have further query else please accept the suggestion.Thank you for contacting fixya.com
44 questions posted
Usually answered in minutes!
1,757 Questions
347 Questions
315 Questions
269 Questions
198 Questions