20 Most Recent Canon PIXMA MP470 All-in-One Printer - Page 7 Questions & Answers

adjust the runners where you insert the paper.

I just went through this. My problem was that I had something obstructing my print cartridge. I took the back off with 3 screws, then the side panel (on the cartridge side). this was real easy, take the trim off and there is one screw, then find the little arrows that show where the tabs are that slide into the side of the printer itself. I used a flat head screw driver to unsnap them. Once open, I tipped my printer side ways and saw the object in there. Put it back together and now it works.
But the problem you are having could just be as simple as a loose cartridge. Take the cartridges out and put them back in making sure they snap in.

Good Luck!!

Regards,
Ron

plug it into lappy it will self insatll if you want the desk top software go to cannon support and follow the screen promts

go into the contro panel (if mac has this) and remove the printer and its software (and driver) completely. now reinstall from the disk or your download.

First - verify that you have installed the printers software on your computer before connecting it to your pc? If you have not installed the printers software, or do not have the disk to do so - go to Cannons website and download it to your pc. www.cannon.com. Click on support, then find download drivers/software and enter your make and model of your printer. Follow the prompts to download and then install it.

How do you know if you have or do not have the software already installed? You should be able to find the cannon software for your printer on your desktop. look for the icon.

Once you have the software installed, there are two ways to scan something to your computer.

You can scan from the printer to the pc. Or you can scan from the pc to the printer. What does that mean? It means you can use the printers keypad and send the image to the pc. Or you can open the software in the computer and request the image from the printer. You either send or request but the end result is the same.

The easiest way is to use the software in the computer. Double click on the cannon software on your desktop. Find the "scan" option and click on it. Make sure your printer is turned on and connect and click "ok" to start the scan. The picture will appear on your screen. You can adjust it when its finished.

If you want to try and scan using the keyboard on the printer. press the scan button. The printers display will say "searching for applications" and there will be a delay until it is finished. The printer is searching for compatible applications to send the image to. The choices are usually microsoft word, Adobe pdf, internet explorer followed by any graphic or image software you have installed that the printer recognizes and the cannons default software. When its done downloading the applications, you have the ability to choose which one you want to send your image to. Press the "send to and pick the application you want to use" on the printers display. Then press "enter" or "ok" and the image will be sent to that program and appear on your computer screen.

It's because there is small chip on each cartridge, and when there is no more ink, printer will write into that chip information about empty cartridge. So, you can't use that cartridge any more. Solution is to change the chip with new one, or to get brand new cartridge.

To scan an image in Windows Vista, do the following:
Go to Start > All Programs > Windows photo Gallery > Select the File Tab and select Import from Camera or Scanner.
It's a bit slow starting...but it will scan for you.

If you are still experiencing problems then download the latest drivers from canon here for your printer/scanner:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp470#DriversAndSoftware

Hi

Please inspect again for paper jam located inro the paper tray, in the ink cartridge compartment and rear door of the printer (back door of the printer). If you find the paper jammed, it solves you problem and try to print again.

If not, just open the cartridge door, turn off the printer and move the cartridge using your hand the ink cartridge to the left going to the right and then right to left for 2 times. Then try to print again, also jammed message errror is related to stuck up cartridge.

The easiest way to do this is to take it into Best Buy, or a computer shop, and they can easily show you. Otherwise, you will stand a chance of breaking some plastic retainer, or support piece, and ruining the unit.
It's not a clean or easy thing to do on some printers, so getting help from someone who knows is the wisest course to take.
Good luck, and hope this helps.

You may have paper from Paper jams stuck in the printer. Lift the access cover and check for loose paper.

85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi, I have seen a lot of these issues with Canon printers. It suggests incorrect/unrecognized cartridges. We can call Canon Support for this. As a temporary solution: Remove the color cartridge that's blinking, rub a pencil eraser across the four gold contacts to clean them, then reinsert.

It seems that the cartridge is not recognized by the printer. There are two possibilities: the cartridge is faulty or the carriage unit is faulty. Carriage unit is cartridge housing where you used to install the cartridge inside printer.
Please try this first,clean contact area of the cartridge and carriage unit with dry clothe. Sometimes,bad contact cause such problem.

1. Disconnect the power cable.
2. Hold down On/Off button.
3. Reconnect the power cable.
4. With the power button still down, press the Stop/Reset button twice.
5. Release the On/Off button.
6. The printer is now in factory mode (wait until idle is displayed)
7. Press the right arrow button (next to the OK button) repeatedly until Shipping Mode 3 is displayed.
8. Press the OK Button
9. Wait until "Without Cleaning" is displayed and then presss the Stop/Reset button once.
10. A test page should print.
11. Open the cover. (the cartridges should position themselves at the far left - the cartridge removal location)
12. Disconnect the power cable.
13. Remove both cartridges.
14. Close the cover.
15. Reconnect the power cable.
16. Press the On/Off button.
17. Wait until a Replace Cartridges message is displayed. Now insert the cartridges.
18. Wait until the printer is operating in its normal mode. The display shows the normal start menu (ie: Copy).

to view the Ink level

• Check by going to printer ->properties -> maintenance -> view printer status

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi, please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay incgt

Hi, please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay bpvgt

Kindly get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay lmkase

Please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts
Jay nbsfd

Please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts
jay bnjg

Hi,

1. Hold RESUME then press & hold POWER
2. release RESUME, then press it twice, the light should go amber then green again.
3. you're now in service mode (you can release POWER now)

I think waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once.

Usually this means that one or both of the cartridges is not correctly installed. Remove the cartridges and reseat them. Make sure that you do not touch the contacts and nozzles on the cartridges. If you are using refilled or non-Canon cartridges, try a set of new Canon cartridges.

Make sure the cartridges are in the correct slots and push each cartridge forward until you hear a click. Then close the unit and let the all-in-one preform its start up operations. For pictures, see your manual or the Canon support site: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp470#ServiceAndSupport and search "install print head". The first result has the pictures you need.

I hope this helps.

Cindy Wells