20 Most Recent iRobot Roomba 560 Robotic Vacuum Questions & Answers

Remove the Yellow connectors on the end of the brushes and clean around the pin well. If there is too much there, the roomba thinks there is something stuck and goes into clear mode (as if there is a chord stuck).

iRobot Roomba... | Answered on Aug 17, 2018

you cleaned the wrong thing there are small ir lights on the under side of the Roomba they look lke small red buttons clean the lenses with a q-tip and, alcohol. these infrared leds are the roomba's eyes you'd go in circles too if you couldn't see obstacles.

iRobot Roomba... | Answered on Jan 11, 2018

Generic works fine, and that charger does too. If your charge light and dock light are on then you'll be okay.
Save cash, go generic!

iRobot Roomba... | Answered on Dec 15, 2017

Here is a video on those problems: https://www.youtube.com/watch?v=j1vT528_q2U

Here is also a troubleshooting guide:

I hope this helps you out!

iRobot Roomba... | Answered on Apr 18, 2017

Set him on the floor, after powering him off and then back on, and press the "Clean" button three times. This will reset him.

iRobot Roomba... | Answered on Sep 26, 2016

Just a idea but have you tried replacing the battery? Here is a link to a forum on this topic.


iRobot Roomba... | Answered on Dec 29, 2015

I agree with the previous poster, every time you run Romba, you have to empty out the dirt compartment, take the beater brushes off and pull the hair, lint and thread off the brushes (if you use a cat or dog brush this works fantastically) and remove the lint that's wrapped around the ends of the beater brushes. Every other time, you need to remove the thread and hair wrapped around the rotating brush (sometimes you need to remove the Phillips head screw holding this on and really clean it out). Finally the rolling ball wheel needs to be popped out using a narrow, small screwdriver and all the stuff trapped in there removed.

iRobot Roomba... | Answered on Feb 23, 2015

Be sure that you clean the brushes and wheels under the unit. If they have material wrapped around them the unit will not proceed.

iRobot Roomba... | Answered on Feb 23, 2015

More than likely needs a new battery. Does this one have a charging station? Have you cleaned Roomba lately, brushes and all.

iRobot Roomba... | Answered on Feb 15, 2015

To set language follow these steps:

1 Turn OFF Roomba. (Press and hold CLEAN until Roomba's lights turn off.)

2 Press and hold CLEAN until Roomba beeps and says the currently selected language.

3 Release CLEAN. Roomba is now in Language Selection Mode.
  1. 4 Press CLEAN repeatedly until you hear the desired language.
  2. 5 Press and hold CLEAN to turn OFF Roomba and confirm the language choice.

iRobot Roomba... | Answered on Jan 17, 2015

If it as my Roomba,.....,with a pair of latex gloves on and outdoors I'd open the bottom compartment and take the two spinning brushes out. Depending on how wet or dry the dog deposit is, with wet I'd put my hose on power spray and hose the two brushes clean, then soak in a bleach solution. If dry, I'd leave them in the sun to further dry and then try getting the dry majority off with a stick or brush. When the majority is off, power spray the brushes and soak them in bleach water solution. Dry brushes ASAP and with a bunch of wet wipes clean out the area around the brushes underneath. If it somehow got into the filter compartment, you've got a lot more difficult a job to clean. You don't want to get water into the motor or fan in the filter compartment. Did you get a spare set of parts, etc. with yours? If so you might just want to toss out and replace with a clean set.

iRobot Roomba... | Answered on Dec 30, 2014

Once of the problems with batteries is they tend to corrode the metal contacts. Try lightly scraping on the metal battery contacts inside the Roomba and also on the battery with a small screwdriver...this creates a clean surface and allows conduction between the battery and the Roomba.

iRobot Roomba... | Answered on Dec 30, 2014

Does the Roomba say anything after it hits something? Mine usually says to reposition it or somesuch message. Mine will run up on a towel left on the floor, get stuck, say to reposition it and then if we don't, he shuts off. The thing with Roombas is they have to be cleaned after one or two runs. I think that's probably your problem. Take the filter compartment off, empty it out, pop the filter off and shake that into the trash. Press the two yellow plastic (on mine) release latches and take the brushes off. Remove the hair, thread and dental floss wrapped around the brushes and caught around the ends. We just added another dog to our house and I have to clean Roomba at least 33% more often now. Get a thin screw driver and insert it in the side to pop out the axle attached to the black and white roller ball. Hair gets trapped in here and the ball can't turn as well. Wipe off the two sensors on either side of this ball.

iRobot Roomba... | Answered on Nov 03, 2014

Hi. It depends on where you are in the world. Companies in the US repair them and so do I in the UK.

But if you are using a new battery and same issue, then the power button is at fault.

iRobot Roomba... | Answered on Nov 03, 2014

Error 2 means brushes are not turning. Lent maybe on yellow rod end, pull off and clean.

iRobot Roomba... | Answered on Oct 14, 2014

By gear box do you mean the inside of Roomba or do you mean the latched brush section on the bottom? You can open the two latches and clean the brushes after taking them out. You can pop out the white/black ball wheel and clear the hair and thread that catches in there. You can unscrew the screw that holds the spinning white brushes and clear the stuff out of there. You can take out the filter compartment and remove all the screws to really clean that out. I started to open up the main compartment of Roomba to clean it out and stopped when it got more complicated. I know there's probably stuff in there, but so much gets caught on everywhere else that there's little left to get into the inner gearing, in my opinion.

iRobot Roomba... | Answered on Aug 29, 2014

Sounds like it's picking up the dirt, running it around the brushes and dumping it back out after one full circuit. I would check to see if anything big is caught in the brushes and preventing dirt from going into the filter compartment. Do you need to empty out the filter compartment and shake out or change the dust filter? If the filter is too clogged, dust won't get pulled into this compartment because there's no air passing through the filter to draw air.

iRobot Roomba... | Answered on Aug 29, 2014

Is the light flashing green when you say it's fully charged? If it's yellow or red, that means it's got a low or no charge. The only time mine stops running is when something too big gets lodged in the brushes or it catches a sock or towel in the mechanism. It also can get stopped when if goes from one level of floor to another say 2 inches higher. It might need to be dismantled and cleaned out as well.

iRobot Roomba... | Answered on Aug 29, 2014

Not finding what you are looking for?
iRobot Roomba 560 Robotic Vacuum Logo

278 questions posted

Ask a Question

Usually answered in minutes!

Top iRobot Vacuums Experts

Oliver Street

Level 2 Expert

63 Answers

Brad Brown

Level 3 Expert

18087 Answers

The Knight
The Knight

Level 3 Expert

76125 Answers

Are you an iRobot Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

iRobot Vacuums

  • iRobot Vacuums

Most Popular Question

charging error 5 battery not workiafter

  • Vacuums