20 Most Recent Dyson "Stowaway" Canister Vacuum Vacuum Questions & Answers

Just had the same problem. Took apart whole power head to look for broken wire and found none. If you see part way up the hose there is a coller with 4 torx screws holding together. This collar is a swivel that allows the hose to spin without twisting or kinking. Take the 4 screws out and open up. You will see 3 contacts that look like fingers that rub on 3 mating steel rings. Wipe the tips of the fingers and wipe clean the rings. Gently bend the fingers out wards so that they apply more pressure to the steel rings. Reassemble and try. Should take no more than 15 mins. Worked for me good luck!

Dyson "Stowaway"... | Answered on Mar 09, 2015

Hi there, you should just be able to hold the telescopic wand in one hand, press the button and pull the whole length of the wand out to its fullest position.

If the telescopic wand on your particular Dyosn is very stiff, you may need a replacement.

Your machine may still be under guarantee or warranty. If this is the case, please contact Dyson directly on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service

Dyson "Stowaway"... | Answered on Nov 12, 2013

Check if the brush is clogged up.

Dyson "Stowaway"... | Answered on Aug 05, 2011

If there are no blockages, check the hose for tears. This will cause loss of vacuum at the end.

Dyson "Stowaway"... | Answered on Jun 28, 2011

You vaccum seems to be clogged or has a blockage in either the fitler media or filter area, hose assembly and hose attachment area. Unplug the vacuum from the power source before attemping to clean of clear any blockage. I have added a link that you may find useful with very detailed instructions.

Dyson "Stowaway"... | Answered on Feb 06, 2010

As long as you don't run the battery completely flat, it won't hurt the battery.

Dyson Vacuums | Answered on Nov 08, 2018

Time for a replacement.

Dyson Vacuums | Answered on Nov 08, 2018

Your question certainly would be easier to answer with more details. If by "stopped working" you mean the beater brush doesn't turn, check for hair and debris buildup or a bad electrical connection in the electrical plug between the main down tube and power head.. If by "stopped working" you mean the fan in the top unit is moving air and the beater brush is turning, but little or nothing is getting picked up, take the power head off of the main tube. move the elbow joint so that the corrugated hose is straight. Use a straightened coat hanger wire or 1/4" wooden dowel to push through the corrugated hose. If there is a blockage, clear it out and the vacuum will begin picking up dirt again.

Dyson Vacuums | Answered on Nov 02, 2018

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