20 Most Recent Brinkmann ProSeries 810-6330-W Grill Questions & Answers

Did you put a regulator on the grill when you converted it? Check with your local gas supplier. I St Louis, MO the pressure is low enough to not require the use of a regulator.

Brinkmann... | Answered on Jun 19, 2014

It's a regulator problem, but one that is usually resolvable by doing the following.

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly after it is installed or you will be back to square one, again.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!! Thanks for choosing FixYa.

Brinkmann... | Answered on Aug 03, 2011

This is a classic symptom of a failing LP regulator. Replace the regulator and hose to the LP tank.

Brinkmann... | Answered on Jul 04, 2011

Home Depot will not be able to help you with this. You should contact the manufacturer, Nexgrill, directly and see if they have longer gas lines as this seems to be common on this model of grill. There may have been enough complaints that Nexgrill has new lines available. This is also fairly common among all Chinese import grills that like to cut corners on costs.

Brinkmann... | Answered on Jul 04, 2011

hello chaak... check to see if when you turn the control knob you are producing a spark. If there is a spark move it a wee bit closer to the burner and it should work. If there is no spark you will have to replace the sparker. Joe

Brinkmann... | Answered on Jun 24, 2011

First, check the gas line hose from the tank to the grill. Look for kinks or twisting that would restrict the flow of gas to the burners. If you find any, turn the gas tank valve OFF, disconnect the hose from the tank and straighten the hose, before reconnecting it to the tank. Then open the gas valve Very, Very Slowly, until it's fully open.

If you didn't find any kinks or twist, do the following:

1. Turn the gas tank valve OFF, Disconnect the hose from the tank and wait 5 minutes.
2. Turn on any pair of burners to High for io minute and then turn them OFF.
3. After 5 minutes has elapsed, reconnect the hose to the tank.
4. Open the tank valve VERY, VERY, SLOWLY (Slow motion, slow) until it's fully open.
5. Light the burner farthest from the tank first and turn it to HIGH. Does the flame height look
correct? If so, light the remaining burners the same way. Do all the flame heights look correct?
If so, you solved the problem!

Hope this helped you . Please let me know and Happy Grilling.

Brinkmann... | Answered on Jun 19, 2011

Hi there, can you let me know if it will light manually with matches,lighter or manual lighter. I'm trying to work out where the problem may be (gas or ignition). If you lift the gas tank is there liquid inside it.

Brinkmann... | Answered on May 30, 2011

The easiest way is to install a flare T into the existing gas line and then adapt the existing hose from that...no teflon is needed on flare fittings and for the adapters use only gas approved teflon tape.


Brinkmann... | Answered on May 18, 2011

When you attached the side burner assembly to the grill frame, did you pull it forward before tightening the 4 bolts that hold it in place? If not this could account for part of the problem. The other would be how you routed the gas line hose from the 'Y' connector, to the side burner connection. If routed differently than what the assembly instructions indicate, you would come up short on the length.

In any event, your model grill has been discontinued by Brinkmann, but the warranty and some parts are still supported by the manufacturer. I'm assuming you just purchased this grill and are in the process of assembling it according to the Owners Manual. So, if you continue to have a problem contact Brinkmann's Customer Support Hotline 800-527-0717.

Hope this helped you. Please let me know. Thanks.

Brinkmann... | Answered on May 14, 2011

Tex, the other burners my be clogged, as well as the venturi valves. Remove the offending burners, inspect and clean them. That's usually the the problem, with what you described.

Hope this helps you. Happy Grilling!!

Brinkmann... | Answered on May 08, 2011

If the screw heads are extremely rusty, you can either try letting the screws soak a bit, after applying penetrating oil. Or cut the heads off with a hack saw or hand held, hack saw blade. Then lift the support out of the way. A bit of the screws will still be sticking up and you can use a pair of vise grip piles to carefully unscrew them. If the remaining shafts of the screws look extremely rusty, apply penetrating oil to them, wait ten minutes and carefully back them out.

if all else fails, you will have to drill out the screws. But, you will need to use a larger diameter screw when installing the new burner support.

Good luck and I hope this helped you solve the problem. Please don't forget to rate my response to you. Thanks!

Brinkmann... | Answered on Apr 16, 2011

Could you be a little more specific about the "gas flow metal parts" that fell off?

Brinkmann... | Answered on Apr 06, 2011

Make sure that you have the battery facing the right direction. Generally on most electronic grill ignitors the + end should be facing you. If you're sure they are facing the right direction, remove them and check for corrosion in the battery holder. If you find some, clean it out using a Q Tip and WD40. Then replace the battery. If that doesn't solve the problem, make sure all the wires behind the control panel of the grill are securely attached. Then remove the cooking grates and the flame tamers and check the spark ignitors, If they are covered with grease, which they frequently are, clean them with a cotton ball soaked in alcohol.

Any or all of the above should solve the problem. If it doesn't, it's time to replace the electronic ignitor assembly. You can purchase it online directly from Brinkmann.

Happy Grilling!!!

Brinkmann... | Answered on Mar 08, 2011

You need to stop using the grill, until you replace the hose/regulator. Disconnect the hose from the tank after turning the tank off. Disconnect the hose/regulator from the grill and take it with you to Lowe's or Home Depot. They sell generic hose/regulator combination in various lengths and sizes. Match yours up to one you need. A little longer one is ok. After you install the new one, check it for leaks with soapy water, before trying to use the grill.

Happy Grilling!!

Brinkmann... | Answered on Feb 16, 2011

Get a butane grill lighter. Open the hood of your grill. Remove the cooking grates and one by one turn the burner to low. Light the butane grill lighter prior to turning the burner on and as you turn the burner to low touch the flame of the lighter to the burner. Leave all burners on low, until you replace the cooking grates. Be very very careful, as you don't want gas to buildup before each burner is lit.

Then contact Brinkman for replacement ignitors.

Brinkmann... | Answered on Jan 31, 2011


You problem could be or probably is with the regulator...not enough gas pressure...

Propane, LP, or Natural Gas Regulator Problems


Brinkmann... | Answered on Sep 06, 2010

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