20 Most Recent Bose Cinemate Digital Home Theater System Speaker Questions & Answers


Check if the speaker connector is firmly attached to the Acoustimass Module,if there is still no sound,the audio amplifier may have gone bad

Bose Cinemate... | Answered on Oct 27, 2018


No, you need some sort of remote. Luckily this Bose uses IR for the remote and not RF. This means you might find a cheap universal remote that has a code for this. PC programmable remotes such as Logitech's Harmony, URC, and RTI remotes would definitely work.

If this was helpful, please rate!

Bose Cinemate... | Answered on Oct 23, 2018


There are just 4 wires connecting in that jack: 2 grounds and 2 hot. You can identify them yourself directly either just by looking at the rear pins (where and how they are soldered on the board) after you remove the back cover, or by testing them with an ohmmeter (to the metal side of the jack): the 2 ground wires will show 0, the empty ones will show infinite and the hot ones will show 0 in the moment when you connect it then the resistance will grow fast toward infinite (if after that you reverse the polarity of the test wires you will get initially a negative resistance).

Bose Cinemate... | Answered on Aug 22, 2018


Check if that TV has headphone jack. If yes then you can buy adapter 3.5 mm to stereo RCA.

Bose Cinemate... | Answered on Mar 02, 2018


The manufacturer of the Optic cable will sell you a Switch plus two cables. Might be expensive.

Bose Cinemate... | Answered on Jan 15, 2018


Hello Mmlaird,

Sadly...

(because Bose is small & easy to carry around)...
((probably new & still under warranty))...
For the reasons stated... I would try the BOSE
first... (however)

"HUM' in an audio circuit (usu. listening to LINE
Current
) is caused by TWO electrical conditions:
- Shabby wire routing
- CHEESY capacitors...

I have written a BOOK-FULL of complaints
about SAMSUNG'S quality ($$) decision to use
inexpensive ... CAPACITORS... (in my opinion).

Over the years... I have recognized that SAMSUNG
has become the poster child for bright pictures,
competitive prices... and high FAILURE RATES for
cheesy capacitors...

Good news...
Because of their competitive prices... They are
quite popular... SPARE PARTS... and REPAIR
kits on AMAZON (and litigation) bearing the
SAMSUNG name have been quite interesting...

Thusly...
SAMSUNG PARTS ABOUND
... (as needed)...

By no means am I saying SAMSUNG is alone in these DECISIONS ... I'll only say BOSE is not a likely
candidate for MARGINAL PERFORMANCE, design
or CONSTRUCTION.

Your choice... (my opinion).

Hope I am helping

Carnac the Magnificent

Bose Cinemate... | Answered on Oct 27, 2017


The left audio channel pre-amplifier in your TV is not working. Fixing that is a job for a technician with an oscilloscope, or else you would have to replace the main board in the TV.

If you connect another device (CD or MP3 player to your Bose sound system, I expect you will hear both speakers playing the sound from the other device.

Bose Cinemate... | Answered on Oct 19, 2017


Ive had the same problem, basically happens anytime we lose power or if it gets unplugged. Great speakers, poor design. Im not having any luck this time. Gonna try leaving it unplugged longer, like days this time. The remote feels like the problem, any button just causes the TV/VCR/AUX/ect row to blink, can't program it or anything. Seems like this is a common problem

Bose Cinemate... | Answered on Sep 27, 2017


Make sure your system is not plugged into a surge protector. Sometimes a surge protector will foul the system up, don't know why. lol. I fought with my system for 3 hours trying to get it to work, then moved it from my surge protector to the wall and it came on. If that doesn't work, try disconnecting the receiver module itself, wait 60 sec, then plug it back in. If that still does not solve the problem, I would suggest calling Bose Customer Service..

Bose Cinemate... | Answered on Aug 12, 2017


Go to menu, select language choose appropriate language.

Bose Cinemate... | Answered on Mar 26, 2017


Using Universal Electronics Charter Remote OCAP 4 Device, I was able to get the volume control to work using the final code in the code listing, 31933

Bose Cinemate... | Answered on Mar 20, 2017


is the red light on?if it is just unplug power until the red light fades then pug back in then turn unit on

Bose Cinemate... | Answered on Jul 23, 2016


BoseĀ® CineMateĀ® GS Series II Digital Home Theater Speaker System code that worked for my Charter Ocap-4 (C4000 & S4000) 4-Device HDTV DVR Cable Box Remote is 31933.

Bose Cinemate... | Answered on Feb 19, 2016


I use an old universal onkyo remote. 0035 Is a Panasonic code but worked the smt-h3050
Hope this helps

Bose Cinemate... | Answered on Dec 11, 2015

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