20 Most Recent GE Profile CustomStyle PCF23NGT Side by Side Refrigerator Questions & Answers


Fridge gets cold air from freezer to cool it. Your freezer is fine but not enough cold air is getting into fridge compartment. U have some dampers or louvers that direct air flow to fridge and if they are not set properly cooling will not be adequate. Check those out.

GE Profile... | Answered on Sep 20, 2017


you have a pinched water supply line -

not sure on why it would not dispense ice unless there is some blockage or other -

did you remove all the ice tray and fully inspect the dispenser at both sides of the door -

GE Profile... | Answered on Feb 13, 2011


it s a little hard but remove the lower crispers and the is a light cover idem 259 remove it and the light is there . use a 40 w appl bulb only any larger will not fit and will melt the plastic cover .. mm hope this helps . feed back pls ..

GE Profile... | Answered on Jan 20, 2011


The wall separating the fridge and freezer section has tubing off the compressor called a mullion heater/ discharge tube heater. It is there to keep that strip slightly warm and prevent sweating during humid times. If it gets overly warm/hot to the touch then either it is due for a cleaning or the condenser fan has stopped. The defrost circuit is not the problem! After pulling the fridge out, remove the back panel and you will see a round condenser on the right hand side. The fan motor is mounted on the side of it. Clean as necessary and make sure the fan is running. Unplug during cleaning and protect your floor before pulling it out
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GE Refrigerators | Answered on May 12, 2019


Most modern refrigerators do not have defrost timers anymore. Instead, the main control board controls all of its functions. Older units would have a timer,much like a clock that would defrost every 6,8,or 10 hours if it needed it or not (some may have had a different time but these are the most common). With the main control, it will typically defrost every 8-10 hours of compressor run time. This cuts down on the cost to run it since the defrost cycle uses the most energy.

I am not sure why you are looking for this? you did not say what problem you are having but the main board is in the back, bottom right when you are looking at the back. You will see a rectangular metal plate with maybe 10 screws.
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GE Refrigerators | Answered on May 12, 2019


I had the same problem. The cause is the digital display is not communicating with the motherboard. What had happened in my case is the plug connection between the door's digital display and the motherboard had become unplugged. The wire running from the motherboard runs below the fridge, and connects via plug located along the bottom of the fridge below the freezer door, connecting to the wire running from the display to the bottom of the freezer door. I just reconnected it and that reset the display. Glad for it too, I thought I needed a new $130 motherboard! Hope this helped!

GE Refrigerators | Answered on May 09, 2019


Hello there,
If your refrigerator is not cooling, but is running perfectly, you will have to test the defrost thermostat, defrost heater and the defrost timer, when you test them, replace the faulty part and it will work perfectly fine.
If that does not solve the problem, then check the door switch. Make sure you check the refrigerator if it is still having gas in the cylinder. If there is no gas the refrigerator will be working perfectly fine but will never get cool.
Hope this helped. All the best Elect_Comp

GE Refrigerators | Answered on May 05, 2019


Failures of this type usually result in replacement of the ice maker assembly.

GE Refrigerators | Answered on Apr 29, 2019


https://www.helpowl.com/p/General%20Electric/GFSS6KIXSS/Research/25722

GE Refrigerators | Answered on Apr 08, 2019

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