20 Most Recent Philips (33-01-031) Headphones Questions & Answers


Actually, look at the Philips SBC HB550S battery, the black label on battery isn't going to the end of the battery's "-" side, there's few millimetres of solid metal. Look at other, ordinary rechargeable battery, for ex duracell's. This other battery has label all over battery (from "+" to "-"). So only thing you have to do to make any batteries work with you have to cut and remove this label from battery you want to use from the "-" side of the battery, about 1-2 cm, like philips one has. It's because these headphones have this extra clip in battery sockets, philips wants us, customers, to buy those extra-expensive batteries. That's as simple as it is! Hope it helps you, it definitely helped me.

Philips... | Answered 11 hours ago


Not all rechargeable batteries will work instead of original batteries. The right battery should have metal body and not, as some batteries, isolated bottom part (-). Such batteries (which will not work) have a isolation ring around bottom connector. Philips has some kind of electronic check if bottom part is connected (integrated with) sides of the battery. So sides and the bottom of the right battery should be a sort of a can. Check the original battery to understand better what I am trying to explain.

Philips... | Answered on May 12, 2019


please shut off the cap lock

Philips... | Answered on Feb 20, 2018


Thank you. I have just removed the end label of my Energiser rechargeable batteries & inserted into my Phillips Headphones & they are working just fine.

Philips... | Answered on Dec 31, 2017


I have lost the charging cable for the cordless headphones.

Is there any sample of the jacks as i'm in the midst of searching the cable.

Philips... | Answered on Aug 24, 2016


Check if the power signal in the base turns on. If not two things can be appening. The base or it's transformer is damaged, or the output jack of you soundboard is dead. Check the sound form the soundboard with some regular headphones to find the source of the problem.
Make sure that the base and the wireless phones are on the same channel and you batteries are fully charged.

Philips... | Answered on Dec 26, 2014

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