Gateway M465-E Notebook - Answered Questions & Fixed issues

If HDD has a password, it has nothing to do with the bios and it is useless.

try removing and testing each memory separately or try fix start up

When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail. A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust. Check the CPU fan to see if it spins freely, if not replace the fan. If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

Try removing the battery and disconnecting the power for a minute or so. Then re-install the battery and power cord and try booting it up again. If that doesn't work I'm afraid it's probably an issue with the motherboard.If in the unfortunate event the motherboard needs to be replaced, here are the instructions:http://www.ehow.com/how_7498700_remove-motherboard-gateway-m465e-laptop.htmlLooks like boards range between $100 - $200 If it's not something you want to tackle yourself, expect labor to be about $100. Consider the age of the laptop and the cost of about $200-$300...some newer laptops can be had for that amount. (Especially with Black Friday sales going on.) Check microcenter.com

sounds like sleep mode but the power recycling suggests a clogged drivetry this disk optimizer utility to clean up drive

DEAR CUSTOMER PLEASE CHECK VGA CABLE AFTER GRAFIX OPTION NOW YOUR PROBLUM SOLVED.

HelloIf you have an Nvidia or ATI graphics card then they are probably the problem and can only be replaced by replacing the motherboard.Apart from that this seems to be a motherboard problem ,have you tried with only the battery and vice verca.Good luck

Laptop is having a power problem. Problem is either from the Adapter or battery (optional). Or the power part on the mother board has a shot.

To fix your touchpad, read the information from this link.

berrizzle,
If your Gateway has XP as the operating system your only chance is to use system restore; which works great. However the odds of their being a restore point save that far back is slim. You can try the earliest restore point save to see what will appear. You could also try calling Gateway and asking them to send you the restore CD; just tell them whatever they need to hear to get the CD. The lesson learned from this sale: do not ever buy a computer without it coming with its operating system CD! You just purchased the hardware, no software.

Since its for your son the best option is a full reinstall of a operating system, which would make it like new with nothing hiding for him to find. You can always buy an XP system CD online like at eBay for fairly cheap. Then you can reinstall the system if you ever need too. If you plan on doing a reinstall you need to make sure you read up on it online (it is fairly simple) and get the necessary drivers for your models internal comments from the Gateway web site under support>downloads and drivers.

I hope this will stear you in the right direction. If this helps please rate the answer, Thanks.

-Chris

I'm sorry but I don't know how to reset your BIOS. But to get around your problem, you should be able to enter the boot menu to boot to the optical drive to install your OS.

In order to access the boot options on this notebook computer, press the F10 key while the Gateway screen is displayed during the startup process. This opens a Boot menu with the option to start the computer to any of the available drives. Use the UP ARROW and DOWN ARROW keys to select a menu option, and then press the ENTER key to start to the selected device.

To "boot" (start) to a CD, DVD, or a floppy disk, the media must be in the drive when starting the computer.

I would say that your power supply died on you and in process drained your battery. So you probably need new one.If you can check that with other to be sure.Or your battery went bad and now is making mess. For this to check, take out battery and try to star without it. Good luck!

Please check power and battery first.

Hi Good day!!! Did you try checking the RAM of your laptop? try to remove it clean it same as the memory slot and then re insert it see if your display will light up.. if still not reply to me

Either your hard disk is broken down or it is not recognized by the bios. In the second case at the start up press F2 or DEL in order to get in the bios settings and check if the hard disk is activated by the bios.

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If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, until they won't charge up at all.
Check power adapter’s DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced.
If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard.
This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. I suggest you get a quote first.

is the box in the middle of the power lead getting warm when plugged in for a while if not then its a faulty charger. if it is getting warm then leave on charge for 24 hours if this still doesnt work then it may be a problem with the connecter inside the laptop.

There could be a problem with the battery. A fast check to determine whether you have a problem with the power adapter, power cord or the laptop's battery is to turn off the laptop, remove the battery, connect the power adapter, turn on the laptop & see if it works.
If the laptop works directly from the power adapter with the battery removed, then the power adapter is good. In this case we can suspect that the battery is defective & needs to be replaced.

The backlight inverter board may be bad, or worst case will be bad lamp. You should look to see if the cable comes off the inverter board first. You may learn maore here:
http://www.insidemylaptop.com/category/5-gateway-laptops/
Please post back what you find.

This sounds like a driver issue.

• To begin with, have a look in the Event Viewer and see if there are errors reported in association with the lock ups. The error ids will help to diagnose the culprit.
• Go to windows update and check the history. Perhaps they all had the same hardware update applied in the last month or so. If so, roll back the driver and see if the problem disappears.
• Run dxdiag.exe. Might easily spot the problem there. See here and here.
• Use msconfig to locate the problem service by selectively disabling 1/2 of the non-MS services that run at startup. Then check for lock up. etc.If problem persists, enable that 1/2 and disable 1/2 of remaining. If problem disappears, one of the disabled services is at fault, etc. See also here & here.
• See this article.
• If malware could be a possibility, I recommend the protocols outlined in this malware removal guide, and this forum.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!