20 Most Recent Brother DCP 115C All-In-One InkJet Printer - Page 7 Questions & Answers

Hi

you need to replace your printhead


In case I had help you pls vote me

You can obtain the printer software from this link, just click HERE and proceed with the download.

The black cartridge ink may have dried out. Try a different black cartridge.

Go Brother International - Support for your Brother Product

Refe to documentation at Brother International - Support for your Brother Product.

Find Brother International - Support for your Brother Product

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

go to Drivers, utilities and software updates for your Brother Product

display at the printer troubleshooting and routine maintenance chapter in users guide

plz search this forum for error 46 or "unable to clean". It has been written many times ;-)

You got it! Just take out the ink cartridges and take a cotton ball and dabble a small amount of alcohol on the ink outlets, then place back in and print right away, it is more than likely tha the port is dry. Please let me know if I can help further, a pleasure to help out! Guy

Hi,

You can download the installation driver and software from manufacturer's site by clicking this link

On the page which opens:

• Select the operating system of your computer (Windows Xp/ Vista..) from the drop-down list
• Select the Language (English) and click the Search button
• Download and install the drivers and software from the next page which opens.

Hope this solves your problem. Thanks for using FixYa.

If google and manufacturer website are of no help then ask a search agency like http://manualfox.com - They do a great job.
The service is not for free, but often worthy (you only pay if they find what you are asking for).

Unplug the unit from the power source for 20 minutes, this will clear the chip memory and let you move forward..... Please let me know if there is anything else I can help with, it is a pleasure.... Guy :)

I had the same problem;
Try this
1. Turn the printer off (push off button)
2. Open cover and remove all the ink cartridges. Just out of the clip will be sufficient
3 With cover still open, Turn printer on again (push on button)
Message should come up to replace all the ink cartridges ( in sequence probably). Follow the instructions
4. When all the cartridges have been replaced it will prompt you to close the cover.
5. Close the cover and it will ask if you've replaced each of the cartridges one by one
6 Use the up arrow (Menu,up arrow, down arrow, set) to indicate 'yes' for each one.

The printer will then do a clean cycle and everything should be ok from here

Good luck

You can download the printer driver from the Brother WEB support site. Please click on this link to download :-
http://www.brother.com.au/products/multi-function_centres/colour_inkjet_mfc.aspx

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

plz check the link
http://www.brother.com.au/products/multi-function_centres/colour_inkjet_mfc/dcp-145c.aspx
you will find the drivers link in this page.

If you look at the Brother website you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.