20 Most Recent BBQ Guys BBQ400C/G42 Grill Questions & Answers


i would check the gas tubes for spider webs

BBQ Guys... | Answered on Jan 19, 2018


make sure you have a clean ground connection. no rust or paint

I’m happy to assist further over the phone at https://www.6ya.com/expert/howard_977676954994c5b2

BBQ Guys... | Answered on Apr 14, 2016


Try smokering.com and tell them purple sent ya. More info than any one man needs.

BBQ Guys... | Answered on Apr 02, 2015


I switched to the new style 20# tank with the new turn-on knob.  I couldn't get enough gas pressure to the BBQ burners for all three burners to light or to keep a strong flame on even one burner.  The new style tanks have a safety valve on the inside of the tank that shuts the gas off if you turn the knob on too fast because the safety valve thinks there is leak.  Shut everything off and then try turning the knob on real slow, especially at first, before turning it all the way on.  If that doesn't work (it didn't for me), then replace the large plastic connection valve knob (female end) that attaches the regulator to the tank.  Mine was for the old style tank and was black (low pressure).  I went to a propane company and had them replace it with a green knob (higher pressure).  Took it home and WALA!  Everything works fine now.  But it was very frustrating trying to figure why I couldn't get any gas to the burners after buying a brand new tank.  I hope this helps solve your problems.   

BBQ Guys... | Answered on Jan 13, 2015


No, none what-so-ever. With the Flav-r-wave, there's no place to put/hold the ceramic briquets.

Happy Grilling!!

BBQ Guys... | Answered on Jun 15, 2011


What kind of problem are you having?

BBQ Guys... | Answered on Jul 02, 2010


no all components of grill need to be converted to propane. cheaper to buy new grill. Call Manufacture and see if they sell conversion kit. Most companies don't do to liability matters,


BBQ Guys... | Answered on Mar 29, 2010


Once I have the meat on the spit rod and in the forks, I will lay it on the brackets on the grill and turn it by hand. You can feel when the heavy side of the spit rod rolls down. Put the counter weight on the opposite side (up side) and adjust the weight up or down until it turns evenly.

BBQ Guys... | Answered on Jan 10, 2010


Use one or the other. but not both. The Flav-R-Wave replaces the Briquets.

BBQ Guys... | Answered on Nov 01, 2009


turn the heat down, the grill is over pre-heated

BBQ Guys... | Answered on Jun 14, 2009


It is a discontinued product so you are probably going to have to just lay all the parts out and guess. You could also look for assembly instructions for a similar BBQ made by Weber. They all follow a logical sequence.

I did find reviews, you could ask if anyone has the manual and when you ask a question, the question is sent to those who have reviewed already.

Jackeroo Flinders 4 Burner

BBQ Guys... | Answered on Dec 28, 2015


I'm not sure exactly what you did with all this piping? I assume you were trying to ventilate the grill. If the BBQ's Galore Grill Head was intended as a built-in/drop-in grill for islands and outdoor kitchens, there was no need to add extra ventilation. Just 1/2 clearance on all sides of the grill from combustible surfaces. Adding the extra ventilation is what's causing problems maintaining the temperatures.

The only thing that has to be ventilated is the propane tank storage compartment, if the grill is not hard piped. That venting should be 3" wide by 8" long on at least 2-sides of the grill compartment exterior walls and about 3" off the ground.

BBQ Guys... | Answered on Mar 02, 2011

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