http://www.fixya.com/support/p539338-ecoquest_fresh_air_air_purifierSolved technical support problems provided by FixYa users.en-usCopyright (c) 2007 FixYa, LTD. All rights reserved.info@fixya.comWed, 02 Dec 2009 11:21:08 GMT80http://www.fixya.com/support/t3546407-motor_making_noiseMotor is making noise on my ecoquest machine. I think I need a new motor but where can I get it? I have tried spraying wd40 but still makes a racket.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t3118532-need_new_bulb_dont_know_one_orNeed a new bulb, don't know which one, or how to get to it to replace it.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t3140692-change_light_in_fresh_air_purifierhow do I change the light in my fresh air purifierWed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2633899-need_circuit_card_living_air_ecoquestNEED A CIRCUIT CARD FOR LIVING AIR BY ECOQUEST.. WHERE CAN I FIND ONE?Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t3184094-fresh_aire_eco_quest_will_not_turnmy fresh aire eco quest will not turn on. checked fuse its fine. LCD panel was fading for last week. now will not turn on at all.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2988280-machine_off_6_months_pluggedMachine has been off for 6 months. Plugged it in& LCD display on partly shows.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2989868-removing_filter_from_back_ecoquest_airI have the back off but can't remove filter for cleaning, There is a plastic tab and silver metal tab at the bottom back. Suggestions? Thank you!Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t3004700-every_time_try_turn_purifier_saysWe washed all of the plates and filters that come out before we put it in the garage to store it. Now when we brought it back in every time we try to turn the purifier on the screen says to install the plate but everything is already in there.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t3072650-am_trying_service_filter_changeI am trying the service the filter and change the plate and clean the air filter for the first time. There was not an owners manual in the box when I got it and I figured this was on line, but of course NOTHING IS EVERY EASY WITH ECOQUEST CAN YOU...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t249406-replace_plate_messge_appears_replacedSome time ago my "Replace Plate" message came on. After trying to clean it and replace it, and that not working, I purchased a brand new plate and installed it. After resetting the machine it still tells me to replace the plate. There is no...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2891394-front_display_controls_dont_workFresh Air 2 by Ecoquest, Front display controls don't work (including power). Works perfectly by remote only (on/off, display lights, all remote functions work and display properly.) I could have sworn there was a display lock-out feature but, I...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2910961-fresh_air_works_but_lcd_displayI have a Fresh Air that works but the LCD display is all jumbled. Has anyone heard of this? Are there any fixes other than sending it in?Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t866535-fresh_air_comeI have an older Fresh Air (2004 model) which has been off and put away for quite a while. I just replaced the UV lamp and starter. The unit itself will not turn on at all. Would the power cord make a difference? It may not be the exact cord for that...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2434237-keeps_cyclingMy Fresh air unit is doing the same thing. It keeps cycling on and off. It is very clean and I've tried the suggested fix of removing bottom plate and blowing out the area where the circuit boards are. No improvement. HELP!Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2687061-rci_cellMight not be the rci cell, it may need servicing...I installed new rci cell and nothing after speaking with c.s. it is to do with the brain and needs to have the master card replaced, cost about $200.00. Do you also have an issue with the 'perform...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1881961-no_power_getting_unitI turn on my Ecoquest Air purifier and it does not turn on. There is no power getting through. I tested the fuse, ?t's ok. There is power in wall socket. What can the problem be?Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2523657-need_replace_back_coverI have no back cover for my Ecoquest freshair unit.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1880318-fresh_air_flasheswhen I plug my ecoquest fresh air back in the display, uv light, and fan flashes on and off rapidly and will not start up or display anything. The unit just seems to be turning on and off, flickering.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1948381-plate_errorWhen i replace the plate, it just says install plate when i already did.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2384455-perform_cleaningmy screen is stating to "perform cleaning"Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2006582-fresh_air_unit_from_ecoquestI have a Fresh Air Unit from Ecoquest. The message says to replace "plate". Was wondering why I would have to do this as it looks fine?Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2313026-install_plate_displayedI just got through cleaning my Fresh Air Purifier. After reinstalling the screen, filter, and purifier plate I turn on the unit and when I try to turn on the purifier I get the message "Purifier Off ** Install Plate ** " The plate is in good...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2194888-says_replace_rci_cellsays to replace rci cellWed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2267775-perform_cleaning_reading_panel_dont_gomy ecoquest air purifier says on the reading panel "perform cleaning", yet i cleaned every part of it already...i even reset it to no avail...pls help me...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t400160-ecoquest_freshair_uv_flickeringHi - The UV light on my Ecoquest FreshAir purifier is flickering, what should I do? Does the bulb, starter and/or fuse need to be replaced? Let me know, thanks. PaulWed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1117617-replaced_rci_cell_2_times_light_stillI have the Fresh Air by EcoQuest and the "replace RCI Cell" message came on, so I ordered and installed the new Cell. The power and fan come on, but no UV light. The message still says "replace RCI Cell". I had the company send me another one and...Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t2010045-replace_plates_in_ecoquest_fresh_airwhy do you have to replace the plates in the ecoquest fresh air unit? They still look good.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1869789-need_directions_clean_purifier_evidentlyany chance someone could tell me "how to"?Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1091339-fresh_air_2_0_unit_cycles_offEcoquest? fresh air 2.0. unit cycles on and off in high mode and away mode. it runs in normal mode. as the unit cycles off, the uv lamp lights up, fades, and goes out. unit has been cleaned and plate was replaced.Wed, 02 Dec 2009 11:21:08 GMThttp://www.fixya.com/support/t1750345-cleaning_eco_questI downloaded the manual from the Eco Quest Web Site on the cleaning process & I found it very overwhelming. Is there a Tampa location in which I could take the system to be cleaned? 813-404-1536 Thank you, Jonnae'Wed, 02 Dec 2009 11:21:08 GMT