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- Page 4 Questions & Answers
Kenmore Trio lights staying on melting the bulb housing
Thanks, FixYa, for posting this problem. My husband and I were about to buy one of these and were able to save ourselves a headache. We found out some updated information obtained from Sam, a lead tech at the national Kenmore service center, 888-536-6673:
There are 4 potential manufacturers of this fridge type, only 1 of which made the faulty part, which was apparently finally recalled last month. You cannot tell the manufacturer by the brand name, only by the first 3 digits of your trio fridge's MODEL number (usually listed somewhere on the fridge as well as on the printed manual you received at the time of purchase):
795 -- LG Korea -- some fridges affected, determined by SERIAL number
596 -- Amana/Whirlpool -- not affected
464 -- Maytag -- not affected
106 -- Whirlpool -- not affected
If you have a model number beginning with 795, call Sam or his colleagues, reference the service flash sf46-515, and have them look up your fridge by serial number to determine whether your fridge contains the recalled part. Good luck to all of you, and thanks again!
on Jan 08, 2015
Why does my water smell like mildew?
There may be algae contamination of the system. Disconnect the water supply and run in a mixture of 2 tsp of Baking Soda (bicarbonate of soda) in 1 cup of water through the line, from tap connector to dispenser. Leave the solution sitting in the lines for 1/2 hour prior to flushing with clean water and removing any ice made with the solution. Bicarbonate of soda is great for destroying cell walls of plants and fungi (algae, mold etc) and removing smells.
White vinegar is also hostile to algae, and doesn't leave a lingering smell, but bleach should be avoided, or used very sparingly, in systems used to supply water for consumption by people or pets.
on Jan 06, 2015
How do i get an answer
Unfortunately the ice makers do go bad for a number of reasons. Sometimes it is ice blockage, stripped gears or an electronics failure. They are not really repairable but they are fairly easily replaceable. If you are fairly handy you can buy the part from the manufacturer or a refrigerator parts supplier and replace it yourself. A typical complete replacement ice maker unit runs between $75 and $125 depending upon the type you have. Regards.
on Dec 12, 2014
Fridge works freezer does not freeze
Always start by emptying the total refri and freezer until dry. check for settings for your freezer you may not see when full. If that checks out, plug it in. There is a little air fan underneath your refrig. It says cannot lubricate. Horse s**t. It it's stuck or making a noise, blow it out and spray a little WD-40. See if it's turning. Listen to hear the compressor kick in. Do what I said and you will be OK or find the problem.
on Nov 07, 2014
Ice maker stop taking water Kenmore
check plastic tube that runs from rear of the freezer. See if it is pluged with ice. If you find it is change the fill valve at the back of freezer behind the compressor cover. It could be a double valve, as one part.
on Oct 14, 2014
Bell wont stop ringing
Bonjour, dearest Sir/Madamme, it would be an honor to help you out, the bell is a door open and close alert system in the Elite. They are usually activated with time. On the hinges on the doors, there are sometimes tilt switches, the tell the circuit system when to alert, as soon as the door is open some count time, if the time is prolonged, and the switches are open, (that would mean the door is open as well). They activate. I would check the door hing, a swith could be open/closed depending on the format of operation.
on Oct 07, 2014
KENMORE MODEL 596 BOTTOM FREEZER, FRIDGE NOT COOLING
The freezer will stay cold because a small
amount of cold air will be forced through the frost but that will not
be enough to make it up to the refrigerator portion. You can defrost
the unit by removing the metal panel and allowing the frost to melt.
Careful use of a hairdryer can speed up this process. This will likely
be a temporary fix. The root cause of excessive frost can be caused by
a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar
bill at several points around the door, both on the freezer and
refidgerator door. If you can pull the bill out with no resistance, the
door is not making a good seal. Inspect the seal and make sure there
isn't anything stopping the door from closing such as food, or a shelf
not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The
defrost system has three main parts, the defrost heater, thermostat,
and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually
starting the defrost cycle. Let me know if you would like this
on Sep 15, 2014
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