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Xerox 8560MFP/SD Printer Questions & Answers
Xerox workcentre 3345 paper jam in tray1
If you've modified one of the trays and still encounter the same error, it's worth checking if there are any obstructions in the paper path or if the default paper type and color settings need adjustment.
Remove Jammed Paper From Tray 1:
First, remove any paper from the Bypass Tray.
Grasp both sides of the Bypass Tray and pull it straight out of the printer.
Next, pull out Tray 1 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer.
Check for any jammed paper and remove it.
Also, make sure there's no crumpled paper left in the tray or jammed inside the printer.
If you have Tray 2 (optional), check it as well.
Insert Tray 1 back into the printer and push it all the way in.
Fully insert the Bypass Tray as well.
Confirm the paper settings if prompted.
Try your job again.
Power the Printer Off then On:
Press the Power/Wake button on the printer control panel.
Choose "Power Off" to turn off the printer.
Wait for a few seconds, then press the Power/Wake button again to turn it back on.
Retry your print job.
Replace the Paper Feed Roller (if needed):
If the issue persists, consider replacing the paper feed roller. Refer to your printer's documentation for instructions on how to do this.
If the problem continues, contact Xerox support.
How Do I Reset Counters of Xerox Workcentre 7435 Toner Chips ?
You can't. It is hard wired in programmed memory. The reason is because most Xerox printed are supplied on a consumables deal where you have to buy toner direct at a slightly inflated price to cover the lowered lease cost of the machine. These machine also 'phone home' for interrogation..
Error code 116-323 in xerox 250
error code 116-323 on a Xerox WorkCentre 250 series printer typically indicates a problem with the Transfer Belt Unit. This unit is responsible for transferring the toner from the imaging drum onto the paper during the printing process. Here are some steps you can take to troubleshoot and potentially resolve the issue:
- Power Cycle: Turn off the printer and unplug it from the power source. Wait for a minute or two, then plug it back in and turn it on. Power cycling can sometimes clear temporary errors.
- Check Transfer Belt: Open the printer's front cover and locate the Transfer Belt Unit. Ensure that the Transfer Belt is installed correctly and that there are no visible signs of damage or obstruction.
- Clean the Transfer Belt: Dust and toner particles can accumulate on the Transfer Belt, affecting its performance. Gently clean the Transfer Belt with a soft, lint-free cloth or a cleaning pad designed for this purpose.
- Reset Printer: Some printers have a reset option or a combination of buttons to clear error codes. Refer to the printer's user manual or Xerox's support documentation for instructions on how to reset the printer.
- Update Firmware (if applicable): Check if there are any firmware updates available for your Xerox WorkCentre 250 printer. Updating the firmware might address known issues and improve printer performance.
- Check Consumables: Verify that all consumables, including toner cartridges and imaging drums, are correctly installed and not depleted. Replace any depleted consumables with new, genuine Xerox supplies.
- Check for Paper Jams: Ensure there are no paper jams or obstructions in the paper path that might be causing the error
Fuji Xerox ApeosPort-IV C4430. It has 116-331 fault code error. Any assistance to remove and get it done??
Question edited for clarity.
Power Cycle it.
Fault Code 116-331
Xerox
https://www.support.xerox.com > en-us > article
Jan 19, 2021 - Power off/on the printer. For details, refer Power Off the Printer Using the Power Switch. Wait Two Minutes and Then Power On the Printer.
Missing: C4430 ' Show results with:
C4430
Thread: Error 116-331
Copytechnet
https://www.copytechnet.com > ... > Xerox
Jan 20, 2012 - Hi, 1. Check and reset all connectors on ESS PWB and HDD. 2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel ...
Xerox workcenter 5225 show error code 116-331
Sep 10, 2019
Dead Machine 242 code 116-331
Sep 10, 2019
WC 6515 Error 116-331
Jun 6, 2019
xerox workcentre 5225 116.331 error code
Sep 6, 2012
More results from www.copytechnet.com
Missing: C4430 ' Show results with:
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Need urgent help with Error Code 116-331! It's a PrimeLink ...
Reddit
https://www.reddit.com > Xerox > comments > need_u...
Nov 26, 2022 - 116-331 is usually just a corrupted job. Power off the machine using the button behind the front door. (not the button on top). Press and hold # ...
How to solve 003-319 ERROR - RAP IIT Video Driver Detection Fail in xerox 7435
The 003-319 error on a Xerox 7435 indicates a Video Driver Detection Fail. This error typically occurs when there is an issue with the video driver or the communication between the video driver and the machine. Here are a few steps you can take to try and resolve the issue:
- Power cycle the machine: Turn off the machine, wait for a few seconds, and then turn it back on. Sometimes, a simple power cycle can resolve temporary communication errors.
- Check video cable connections: Ensure that the video cable (usually a VGA or HDMI cable) is securely connected to both the Xerox 7435 and the device it is connected to (such as a computer or a server). Disconnect and reconnect the cable to ensure a proper connection.
- Verify video input settings: On the Xerox 7435 control panel, navigate to the video input settings. Ensure that the correct video input source is selected, corresponding to the connected device. If the wrong input source is selected, it can lead to a video driver detection fail.
- Update or reinstall video drivers: If possible, update the video drivers on the device connected to the Xerox 7435. Visit the manufacturer's website or use appropriate software to download and install the latest video drivers. If the drivers are already up to date, you can try reinstalling them to ensure they are properly installed.
- Perform a firmware update: Check the Xerox website for any available firmware updates for your Xerox 7435 model. Updating the firmware can resolve known issues and improve compatibility with video drivers.
124-374 fault when running black copies
- Restart the device: Power off the printer, wait for a few seconds, and then power it back on. Sometimes, a simple restart can resolve temporary errors.
- Check toner levels: Ensure that the black toner cartridge has sufficient toner. If it is low or empty, replace it with a new cartridge.
- Clean the imaging unit: Open the printer's front cover and carefully remove the imaging unit. Gently wipe the surface of the black imaging unit drum with a soft, lint-free cloth. Avoid touching the drum with your hands. Reinstall the imaging unit securely.
- Perform a firmware update: Check if there is a firmware update available for your printer model on the manufacturer's website. If an update is available, follow the instructions provided to update the firmware. Firmware updates can sometimes fix known issues and improve overall performance.
- Check for paper jams: Open all access doors and paper trays and inspect for any paper jams or obstructions. Remove any stuck paper carefully. Ensure that the paper path is clear and that the paper is loaded correctly in the trays.
- Reset the printer to default settings: Access the printer's settings menu and look for a "Restore Defaults" or "Reset" option. Performing a factory reset can help eliminate any incorrect settings that may be causing the issue.
How can fix my xerox 3655i?
If your Xerox 3655i printer is experiencing issues such as a white display and a flashing interrupt button, here are some troubleshooting steps you can try:
- Power cycle the printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Powering it on again might help resolve temporary issues.
- Check the display connection: Ensure that the display is securely connected to the printer. If there are any loose cables or connections, reseat them properly.
- Perform a firmware update: Visit the Xerox support website and check if there are any available firmware updates for your printer model. If updates are available, follow the instructions provided by Xerox to update the firmware.
- Reset the printer: Locate the reset button or option on your printer. It is usually a small hole that can be pressed using a paperclip or a similar tool. Press and hold the reset button for a few seconds to perform a reset. Note that this might reset some settings to their default values, so be prepared to reconfigure them.
- Contact Xerox support: If the above steps do not resolve the issue, it is recommended to contact Xerox customer support or visit their support website. They will have access to specific troubleshooting steps and can provide further assistance based on the symptoms you described.
Remember to provide them with detailed information about the issue, such as the model number, the exact error message (if any), and any steps you have already taken to troubleshoot the problem. This will help them diagnose the issue more effectively and provide you with the appropriate solution.
Please note that printer repairs may require technical expertise, and it is advisable to consult professionals if you are not familiar with the internal workings of the printer or if the printer is under warranty.
I can't get the bypass tray to recognize the right size paper. I switched the bypass tray with another machine and the copier will still not recognize the right size paper.
After loading the tray, make sure to select the correct paper type at the control panel.
- If the Tray Mode is set to Fully Adjustable, the printer prompts you to set the paper type and size.
- If the paper size and type are correct, touch OK.
- If the paper size or type are incorrect, change the settings.
- To select a sheet size, touch the current size setting. Then from the list, select the size.
- To select a paper type, touch the current paper type. Then from the list, select the type.
- To save the settings, touch OK.
- If no prompt appears when paper is loaded, set the paper type and size.
- At the printer control panel, press the Home button.
- Touch Device > Paper Trays.
- To open the Bypass Tray menu, touch the Bypass Tray icon. It is displayed in the top position, before the numbered trays.
- To select a paper or envelope size, touch the current size setting. Then from the list, select a size.
- To select a paper type, touch the current paper type. Then from the list, select a paper type.
- To save the setting, touch OK.
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